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About the Team Youâll Join
Gamma Communications is a UK-based business communications provider offering cloud-based solutions, including voice, connectivity, unified communications, and cybersecurity. They serve SMEs, large enterprises, and public sector clients, operating their own network and partnering with global tech providers.
Job Overview:
Employment type: Full-time
Shift: UK working hours
Work setup: ONSITE
Salary: PHP 30,000.00 - PHP 35,000.00
What we offer:
Competitive compensation package aligned with your skills and experience
Night differentials pay to help maximize your earnings
Comprehensive HMO coverage, including a free dependent on Day 1
Employee referral program with rewarding incentives
20 days of annual leave, giving you flexibility to manage your time
Engaging team activities and events to keep work enjoyable
Build strong, high-impact connections with key stakeholders across the business
Take part in client engagement initiatives to elevate your professional experience.
Role Overview:
Responsible for supporting Gammaâs channel partners and sales account managers with understanding their bills and, where required, processing corrections and adjustments.
What Weâre Looking For:
Good organization skills are essential and able to manage/prioritize own workloads.
Must be a confident communicator, willing to challenge and resolve conflicting priorities across different levels and functions within Gamma.
Experience of working with suppliers would be advantageous but is not essential.
Experience configuring Horizon and Gamma product portfolio would be an advantage.
Experience within a Technical environment to assist with remote configuration work streams.
What Youâll Be Working On:
Scheduling equipment configuration and installation work threads on behalf of a geographically diverse field engineering capability.
Planning and optimizing efficiency.
Liaising with project managers, co-ordinators, and support teams to meet the various installation requirements of all active projects or service impacting faults.
Communicating and scheduling work with suppliers.
Coordination of stock demands, working alongside Gammaâs existing stock management function.
Manage general enquiries via internal systems.
Manage work threads to SLA, working alongside other teams (both internal and external) to exceed customer expectations.
Assist with configuration of Gamma hosted products which includes Horizon.
Ready to take your career to the next level? Join us and be part of a team that values your growth, celebrates your achievements, and empowers you to make a real impact. Apply today and start shaping your future with a company that invests in your success every step of the way!
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