Senior Analyst - Data Management (Supplier Performance Management)

Business/Systems Analysts (Information & Communication Technology)

• Collect and consolidate data related to vendor performance from various sources, such as service level agreements (SLAs), performance reports, and customer feedback.
• Support development and implementation standardized performance metrics and key performance indicators (KPIs), across all JLL client accounts, to assess vendor performance.
• Analyze vendor performance data to identify areas of success as well as areas requiring improvement.
• Prepare regular reports and dashboards on vendor performance for management and key stakeholders.
• Clearly communicate vendor performance results, trends, and recommendations to relevant teams and stakeholders.
• Collaborate with cross-functional teams to implement best practices and ensure adherence to vendor performance standards.
• Continuously evaluate and recommend process improvements to enhance efficiency and effectiveness in managing vendor performance.

Desired or preferred experience and technical skills:

• Strong analytical and problem-solving skills, with the ability to interpret complex data and derive actionable insights.
• Proficiency in data analysis tools and techniques, such as Excel, Tableau, SQL, or other data visualization tools.
• Excellent written and verbal communication skills, with the ability to present complex information in a clear and concise manner.
• Proactive mindset with a continuous improvement mindset to drive efficiencies and optimize vendor performance.

Required Skills and Experience:

• Bachelor's degree in business administration, supply chain management, finance, or a related field.
• Proven experience (3 years) as a vendor performance analyst or a similar role in vendor management, procurement, or supply chain management.
• Knowledge of vendor management best practices, contract management, and SLA performance metrics.
• Ability to work collaboratively with cross-functional teams and build strong relationships with internal stakeholders and vendors.

Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as a data analyst?

Which of the following data analytics tools are you experienced with?

Which of the following programming languages are you experienced in?

How would you rate your English language skills?

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities.

JLL is a Fortune 500 company with nearly 300 corporate offices, operations in over 80 countries and a global workforce of 83,500 as of March 31, 2018. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

For further information, visit

Facilities Management, Tenant representation, real estate, property, financial services, investment, corporate solutions, capital markets, outsourcing, commercial property, and sustainability

About Us

JLL (NYSE: JLL) is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of real estate, creating rewarding opportunities and amazing spaces where people can achieve their ambitions. In doing so, we will build a better tomorrow for our clients, our people and our communities.

JLL is a Fortune 500 company with nearly 300 corporate offices, operations in over 80 countries and a global workforce of 83,500 as of March 31, 2018. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.

For further information, visit

Facilities Management, Tenant representation, real estate, property, financial services, investment, corporate solutions, capital markets, outsourcing, commercial property, and sustainability

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