Senior Billing Analyst

As a Senior Billing Analyst, you will serve as a subject matter expert and operational lead within 
Client’s billing function, owing complex manual billing processes, driving data accuracy 
through rigorous reconciliation, and leading initiatives that improve how we bill and recognize 
revenue across our product portfolio.

This is a high-impact, execution-oriented role for someone who is equally comfortable heads-down 
resolving a billing discrepancy and reviewing month-over-month flux analysis. You will operate 
independently, develop best practices, and serve as a trusted cross-functional partner across 
Sales, Success, RevOps, AR/Collections, and Finance.

WHAT YOU’LL OWN

• Complex manual billing execution — Process high-volume and non-standard billing scenarios end-to-end with accuracy, including custom contract structures, mid-term amendments, and multi-product arrangements across multiple entities.
• Data reconciliation — Identify and resolve billing discrepancies across Salesforce, internal  systems, and billing records, ensuring data integrity between contract terms and AR.
• Month-over-month flux analysis — Review and reconcile flux analysis for billing and revenue metrics; identify root causes of variances and communicate findings clearly to Revenue Accounting and Finance stakeholders.
• Contract review & Salesforce CPQ accuracy — Review executed contracts to validate billing terms and ensure accurate setup in Salesforce CPQ; catch and correct discrepancies before they reach the customer.
• Billing initiatives & process improvements — Maintain ongoing partnerships with systems teams to increase efficiency across various billing processes 
• Cross-functional partnership — Serve as a billing SME for cross-functional teams by resolving escalations and advising on billing structure for complex or non-standard deals.
• Reporting & ad hoc analysis — Build and maintain billing reports in Excel and Salesforce; respond to ad hoc data requests with accuracy and urgency.
• Systems exposure — Develop working familiarity with the ongoing Salesforce CPQ+Billing and Workday revenue migration; contribute to testing and validation as needed.

REQUIREMENTS
Must-have

• Bachelor's degree in Accounting, Finance, Business Administration, or equivalent
• 4+ years in billing, accounts receivable, or revenue operations
• Intermediate Excel proficiency — pivot tables, VLOOKUP/XLOOKUP, reconciliation modeling
• Demonstrated experience preparing month-over-month flux analysis
• Hands-on experience with complex manual billing processes and billing data reconciliation
• Strong written and verbal communication skills; comfortable translating billing complexity for  cross-functional audiences
• Proven ability to manage multiple priorities independently in a fast-paced environment

Strongly preferred

• Experience with Salesforce or Salesforce CPQ
• Background in SaaS or subscription billing models
• Prior involvement in a billing process improvement initiative or system migration
• Familiarity with contract management and order-to-cash workflows
• Experience working cross-functionally with Sales, Legal, and Revenue Accounting team

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All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, or any other characteristic protected by law.

Genfinity as an Equal Opportunity Employer, believes in each person’s potential, and we’ll help you achieve yours.

All information will be kept confidential according to EEO guidelines.

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