Senior IT Support Specialist

About the Role:

• Designing, monitoring, analyzing, and troubleshooting IT systems
• Interpreting briefs and developing IT systems that meet all specifications and cost requirements
• Assisting with training and onboarding processes
• Ensuring staff comply with IT company policies
• Maintaining, managing, and updating software
• Supervising digital security and ensuring all anti-viruses and firewalls are regularly updated.
• Manage all user access and regulate access to data
• Analyzing existing operations, protocols, and processes, and making plans for improvement
• Knows how to setup CCTV’s, Local, PABX, Wifi and WAN networks

Qualifications:

• At least 3 years experience as an IT Support
• Practical experience with a variety of software applications
• Attention to detail and excellent diagnostic skills
• Good time management skills.
• Excellent problem-solving and management skills

• Willing to report 5x a week in Tunasan, Muntinlupa