Senior Manager, People Advisor

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. Our advanced global processing network, VisaNet, provides secure and reliable payments around the world, and is capable of handling more than 65,000 transaction messages a second. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk-takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

You're an Individual. We're the team for you. Together, let's transform the way the world pays.

Team Summary

Visa’s People Advisory team is focused on balancing our capability, capacity & delivery of Visa’s people agenda through people related services & solutions for our clients. This is a key function that is supporting our People Team transformation and will continue to evolve and expand as the team grows and solidifies. The Senior Manager is a generalist with a client-centric mindset to provide consultative, advisory services to support managers and leading with empathy in responding to workplace matters and interactions.

What a Senior Manager, People Advisor does at Visa:

• Single point of Accountability for areas which include but are not limited to individual talent development advisory, annual compensation review, performance management, employee engagement, annual talent management review , bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation.
• Single point of Accountability for areas which include but are not limited to individual talent development advisory, annual compensation review, performance management, employee engagement, annual talent management review , bi-annual promotion cycle, conflict resolution, and other policy interpretation and consultation.
• Coach and challenge People Leaders on a variety of people-related situations and programs like performance management, conflict resolution, talent development, annual review support, etc. Coaches & develops strong, empathetic leaders to ensure people leaders have the attributes aligned to Visa’s Leadership Principles; facilitates coaching and training as needed
• Lead efforts with People Leaders to facilitate effective management of teams and resolve issues that may arise in the workplace between employees and managers.
• Provide detailed analytics and interpretation of data to drive informed business decisions in the areas of accountability, ensure operational excellence in reporting and data management in the areas of accountability.
• Respond to inquiries and provide overall cross functional support as needed, partner with COEs and the business to design and deliver best in class People initiatives in the areas of accountability
• Reporting to the People Advisor lead for the respective client group, the incumbent will play a key role on elevating the people leader experience
• Provide support for regulatory / legislative reporting and processes required in the HR domain for the respective market supported, where applicable

Why this is important to Visa

The Senior Manager, a key member of Visa’s People Advisor team in Asia Pacific (AP), will report to the Regional Head of People Advisors. This role involves consulting with business stakeholders across functions to understand learning objectives and implement people solutions across AP. The successful candidate will work with leadership teams to comprehend the capabilities needed to enhance Visa's people strategy

What you will need:

• At least 8-10 years of experience in related field with specific experience as HR generalist managing complex people issues preferred
• Juggle priorities and have an eye for detail to ensure delivery is always accurate.
• Proven ability to work and manage multiple projects effectively in a fast-paced, deadline-driven environment
• Strong analytical and consulting skills with the emotional intelligence to place yourself in the shoes of others and customize your advisory
• Great interpersonal skills, team player and true collaborator and ability to solve problems quickly and efficiently through great communication and influence.
• Flexible and creative thinker
• Ability to drive continuous improvement activities to exceed customer expectations and help promote a professional organization

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.