Number of Applicants
:000+
The ServiceNow Admin \ Developer will be the primary administrator of the Cloud Services instances of ServiceNow and will be involved in configuration and development of new features, components and integrations including automated and manual testing.
The role will focus on:
1. Administration and support of production and non-production ServiceNow instances used by internal staff.
2. Engagement with business stakeholders for requirements gathering, validation and testing.
3. Design and configuration or development of new features, components, and integrations on the ServiceNow platform based on ITIL best practice.
4. Creation and execution of automated and manual tests.
5. Creation and update of relevant documentation.
6. Creation of reports, dashboards, and compliance checks.
7. Management of annual ServiceNow upgrade and testing activities.
8. Training and guidance on the ServiceNow platform.
Qualifications:
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