Senior Systems Administrator

At Umpisa Inc., our mission is to make the Philippines be known globally as a tech hub. 

Umpisa Inc. is a progressive technology services company that partners with select industries, clients and people to work on pioneering and industry-changing solutions via digital transformation, modern software development and venture building.

We create a set of world-class and impactful products and solutions to help organizations and individuals live better lives. We offer demanding, challenging and rewarding careers in software development, product development, emerging technologies, and more for the right candidates.

• Aligns with our values: Excellence, Integrity, Professionalism, People Success, Customer Success, Fun, Innovation and Diversity
• Strong communication skills
• Strong problem solving and analytical skills
• Excellent problem-solving ability
• Would like to work as part of a self-organizing Scrum team in a scaled agile framework
• Must be a self-starter and loves to collaborate with the team and client

Role Description

We are seeking a Senior Systems Administrator with extensive experience in banking or fintech environments to join our high-performing infrastructure and development team. This role is responsible for ensuring the availability, reliability, security, and performance of critical infrastructure systems that support the bank’s technology platform

Key Responsibilities

• Ensure high availability, performance, and security of infrastructure systems and platforms within agreed service levels.
• Lead monitoring and incident management for infrastructure components, performing troubleshooting and root cause analysis for complex system issues.
• Serve as an escalation point for infrastructure-related incidents and provide guidance to junior administrators in resolving technical issues.
• Manage system configuration, patching, upgrades, and vulnerability remediation in accordance with bank security and compliance standards.
• Design and maintain high availability configurations and disaster recovery readiness for supported infrastructure.
• Oversee capacity planning and performance monitoring to ensure infrastructure scalability and optimal resource utilization.
• Perform and manage system changes across production and non-production environments following established change management processes.
• Coordinate with vendors and service providers for infrastructure updates, maintenance, and technical support.
• Maintain and update technical documentation, including infrastructure inventories, configuration standards, operational playbooks, and recovery procedures.
• Support audit, compliance, and regulatory requirements by providing required documentation and technical information.
• Mentor and guide junior system administrators to ensure operational best practices and continuous improvement.
• Perform other infrastructure management responsibilities assigned by the immediate head.

Requirements

• 10 years experience in Windows and Linux server administration.
• Experience in enterprise infrastructure monitoring, troubleshooting, and incident management.
• Knowledge of system configuration, patch management, backups, and infrastructure maintenance.
• Solid understanding of networking fundamentals such as DNS, IP, firewall, and load balancing.
• Experience in system security, vulnerability remediation, and infrastructure hardening.
• Experience in capacity planning and performance monitoring.
• Strong analytical and problem-solving skills, particularly in root cause analysis and incident resolution.
• Effective communication and coordination skills when working with teams, vendors, and stakeholders.
• Strong documentation and reporting skills, including system inventories and compliance documentation.
• High level of accountability, attention to detail, and operational discipline.
• Ability to work collaboratively with cross-functional teams in a fast-paced banking or fintech environment.