Senior Team Lead - Call Center - Cebu

TASQ is looking to fill an on-site position for a Senior Group Lead - Medical Equipment Support in Cebu ASAP.

The pre-screening interview will take place over the phone.

About the job Senior Group Lead - Medical Equipment Support (Cebu)

Nature Of The Account: Medical Device

Type of Support: Handles global complaint for voice and non-voice

Work Arrangement: Onsite (Cebu)

Shift Schedule | Restdays: Night Shift | Weekends off

Educational Requirement:

College Graduate

Life Sciences Graduate, Engineering (medical, biomedical, chemistry)

Requirements:

Good communications skills and stakeholder management

Preferred: experience in complaint handling and medical device, or healthcare accounts

Can consider telco, sales, financial background as long as they meet

Atleast 3yrs. ops management experience and has the required degree

Overall work experience is not less than 7yrs. in BPO environment