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Service Leader - Front Office

Job Description - Service Leader - Front Office


Shangri-La Boracay


 


Located in the country’s premier beach destination, Shangri-La’s Boracay Resort and Spa is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beach front; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.


 


DUTIES: 


 


Performs check-ins and check-outs efficiently.Performs cashiering functions efficiently.Handles all guests’ request or enquires promptly and efficiently.


 


REQUIREMENTS: 


 



  • Experience in an International Hotel/ Resort is an advantage.

  • A graduate of Hospitality Management/ International Hospitality Management or any related course.

  • Fluency in both oral and written English.

  • Knowledgeable in front office operational systems, OPERA and other applications.

  • Passionate about guest satisfaction.



***Compensation and Benefits: Local Package is offered.


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