Service Trade Configuration Consultant-Remote

Company : Globexpeople

Remote / Work from Home

Job Description - Service Trade Configuration Consultant-Remote

JOB TITLE:	ServiceTrade Configuration Consultant
LOCATION:	Remote - PH
WORK HOURS:	US EST Time Zone
Summary	The ServiceTrade Configuration Consultant is responsible for the end-to-end setup, optimization, and ongoing administration of the ServiceTrade platform. This role acts as the critical link between field operations and back-office teams, ensuring the system is configured to support efficient service delivery, accurate reporting, and scalable growth.
Responsibilities	System Configuration Configure and maintain ServiceTrade entities including service lines, job types, assets, and deficiency tracking. Align system structure with operational workflows and compliance requirements. Continuously optimize configurations as business processes evolve. Workflow Automation Design and manage automated workflows, triggers, and status transitions across the service lifecycle. Improve scheduling, dispatching, and technician productivity through smart automation. Reduce manual data entry and operational friction. Onboarding, Migration & Support Lead data migration efforts from legacy systems into ServiceTrade. Serve as a high-level escalation point for office staff and field technicians. Develop documentation and best practices for system usage. Reporting & Analytics Build custom reports and dashboards to track KPIs such as: Technician utilization Revenue per hour Deficiency conversion rates Partner with leadership to deliver actionable operational insights.
Qualifications	Qualifications Proven experience implementing or administering ServiceTrade in a commercial service environment (HVAC, Fire Protection, Plumbing preferred). Strong understanding of mobile workforce management, dispatching, and field service operations. Ability to translate operational requirements into effective technical configurations. Comfortable working cross-functionally with operations, finance, and leadership teams. Send your CV's to [email protected]

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Service Trade Configuration Consultant-Remote

Job Description - Service Trade Configuration Consultant-Remote

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