ServiceNow QA Tester

Your Next Big Career Move Starts at DXC Technology 

We’re Hiring: ServiceNow QA Tester 

Location: Hybrid -  DXC Manila Eton Cyberpod Two, Quezon City 
Employment Type: Full Time 

At DXC, we build strong connections, embrace innovation, and empower our people to grow. We’re looking for a ServiceNow QA Tester who is motivated, skilled, and eager to contribute to meaningful projects. 

Key Responsibilities 

• Development and configuration: Design, develop, and configure ServiceNow applications, modules (CSM or FSO), workflows, and catalog items. This includes setting up forms, fields, client scripts, business rules, and UI policies. 

• Integration: Build and maintain integrations with other systems and third-party applications using tools like REST/SOAP APIs and Integration Hub. 

• Customization: Write and maintain custom code using JavaScript, HTML, and CSS to meet specific business needs. 

• Data management: Manage data imports, exports, and transformations, and ensure data integrity. 

• Troubleshooting and support: Provide technical support to users, identify and resolve software flaws, and conduct regression testing. 

• Documentation: Create and maintain comprehensive technical documentation for configurations, customizations, and processes. 

Education and Experience Required: 

• Must have 3-5 years relevant experience 

• Degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience 

• Demonstrated ability to work effectively within a team, collaborating with stakeholders to achieve project objectives 

Qualifications 

• ServiceNow Certified System Administrator. 

• ServiceNow development experience in Customer Service Management (CSM) or Financial Services Operations (FSO) REQUIRED. [years based on job-level] 

• Knowledge and/or micro-certification in at least one of the following: 

-Playbooks 

-Flow Designer 

-Now Assist / AI 

-Platform Analytics 

-Predictive Intelligence 

-Service Portal 

-Catalog Items 

-Automated Test Framework (ATF) 

• Strong understanding of ServiceNow platform capabilities and best practices. 

• Excellent problem-solving and analytical skills. 

• Strong communication skills in English 

• Experience with Agile methodologies. 

• Familiarity with CI/CD pipelines and integration testing. 

What We Offer 

• Competitive compensation and benefits 

• Professional growth opportunities 

• A collaborative and inclusive workplace 

If this sounds like you, apply and take the next step in your DXC journey.   

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About DXC: 

DXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world’s most complex technology estates. Learn more on dxc.com