SHIFT Terminal Operations Administration

, Philippines

Job Family Group:

Downstream Supply Chain, Technical Support Jobs

Worker Type:

Regular

Posting Start Date:

June 10, 2026

Business Unit:

Experience Level:

Early Careers

Job Description:

The Terminal Operations Administrator (TOA) supports with administrative activities in the terminal including dispatching, inventory management including submission of reports and documents required by local legislation to track terminal performance, and with operational activities such as product handling, permit to work, asset management, and emergency response. The TOA is a critical member of the Terminal Team ensuring safe, compliant, and efficient terminal operations. This role provides an excellent opportunity to get first-hand experience in Distribution Operations.

Some of the accountabilities of a TOA are listed below. Note that the actual accountability for each TOA varies and depends on the scope of that site’s operations.

Accountabilities

• Responsible for dispatching activities including issuing of loading and delivery documents and security seals. Ensure proper filing of the delivery orders and provide copies of delivery orders and other delivery documentation to customers upon request.
• Responsible for stocks reconciliation activities including tank inventories, preparing and submitting inventory reports, investigations for discrepancies. Ensure that all stock and material movements/transactions are entered correctly into the system and that problems associated in this area resolved timely. Confirm that loadings are entered correctly into the system and resolve any problems associated in this area. Verify and record the correct quantity of hydrocarbons leaving the Terminal, ensuring accurate loss control and duty recording compliance.
• Responsible for preparing End-of-Day reports and for ensuring proper reviews, approvals, and retention of documents takes place
• Responsible for preparing government-related reports and documentation
• Responsible for records management on-site including proper records retention
• Responsible for office/terminal administration activities such as inventory of office supplies, maintenance supplies
• Support the Terminal Manager in contractor workforce management, as applicable
• Be actively involved in the implementation of operational standards on-site (e.g. Terminal Operations Manual, HSSE & SP Control Framework, T&S Asset Management System)
• Participate in the development of site-specific local operating procedures for site safety critical tasks. Perform site safety critical tasks according to procedure, as required.
• Perform Shore Officer activities ensuring safe vessel loading or unloading activities in full compliance to product handling activities and TOM requirements
• Perform pipeline/truck/rail receipt according to TOM requirements
• Perform Permit Issuer responsibilities ensuring all non-routine works are conducted safely and in compliance to Permit to Work procedure
• Perform surveillance inspections and other maintenance-related activities
• Perform emergency response role defined in the Terminal Emergency Response Team. Notify Terminal Manager of potential crisis situations.
• Conduct daily terminal operator rounds and quality shift handovers
• Perform valve line-up and operation
• Provide field support in the fuel marking activity
• Execute PQ field sampling activities where required
• Support in monitoring performance of assets/equipment
• Where applicable, comply with work instructions of ISO 9001 quality management system and ISO 14001 environmental management system in the day to day operation.
• Actively participate in terminal’s safety, compliance, excellence, and social performance programs and initiatives
• Actively participate in planning of own work and contribute to development of team priorities. Take personal accountability for delivery of outcomes and understand impact to bottom line. Demonstrate care and inclusive and collaborative behaviors to drive sustained business performance.
• Model generative HSSE culture behaviors and promote this within site contractors. Drive Shell’s commitment of no harm to people and to protect the environment. Demonstrate visible and felt safety leadership through measurable actions. Provide support to site contractors in their safety programs.
• Understand safety and compliance risks in own activities and commit to acting safely and ethically.
• Build trust and maintain excellent working relationships with internal and external stakeholders (e.g. internal partners, third party operators, suppliers, local authorities, government agencies, etc.).

Dimensions

The dimensions for the various terminals vary.

Special Challenges

• The role is expected to be on call 24/7 as part of emergency response. Demonstrated Resiliency is a must to handle the stress related to the day-to-day terminal operations and people management.

Experience and Qualifications Required

• No prior experience in Distribution Operations is necessary
• Engineering background is preferred
• Must be proactive, well organized and able to work independently
• Possesses strong interpersonal, oral and written communication skills

Location Details and Other Special Considerations

Location varies. TOAs will be based in terminals.

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