Site Optimization Analyst I

ECAM is looking for talented individuals like you! Be the next Site Optimization Analyst I.

The Site Optimization Analyst will monitor newly onboarded new installs and perform the standard operating procedure in terms of processing motion and live video feed. This includes identification and escalation of the identified risk including any technical issue. Ultimately, this Site Optimization Analyst will provide feedback on the site design, behavior, usability, and connectivity based on actual user experience to ensure that the site meets the established monitoring criteria prior to the official handoff to operations.

Job Highlights:

-Day 1 HMO for you and two (2) of your dependents.

-Annual and Performance Based Salary Increase

-Additional Leave Credits

Duties & Responsibilities:

Core Capability (Security Monitoring)

• Monitor the control center systems by processing motion and live video feed.


• Comprehend, understand, and observe video feeds.


• Identify threats and risks.


• Escalate threats and risks to the escalation specialist for immediate resolution.


• Record pertinent monitoring events for archiving and investigation (identification, escalation, resolution, etc.)


• Skilled on all verticals and/or Explicit & Interpretive.


• Able to carry out reliever and surfer duties.


• Able to perform checker duties – checks on property, gate, camera and submit reports.


• Understand parameters of site scoring and certification standards.


• Able to identify and escalate potential risk and site vulnerability prior to official endorsement to operations.


• Able to provide feedback on the site design, behavior, usability, and connectivity based on actual user experience.


• Able to demonstrate ownership of the site by providing recommendation and potential solution to concerns raised during optimization period.


• Actively communicates monitoring concerns to the Site Optimization Analyst and Site Setup and


• Health Supervisor on a timely manner.

Technical Escalation

• Ensure all components of the control center are fully operational by validating that all cameras are in working order and reports of down equipment are done in a timely manner.


• Understand and identify the various technical problems.


• Escalate these issues in a timely and complete manner (as defined in SOPs/guidelines)

Administrative

• Ensure diligence in attendance and timeliness.


• Come to the office prepared to render a full shift.

Why join ECAM?

At ECAM, we invite you to make a difference. Take over a position that creates community impact.

Get to work with skillful team members and experience limitless growth.

Choose to be exceptional and be part of the never-ending cycle of innovation, transformation and evolution of surveillance technology.