Site Reliability Engineer- Philippines

Location: Manila,
Philippines

Experience: 1-3
years

Type: Full Time
Consultant

Department: Engineering

Qure.ai is a global healthtech
company using artificial intelligence to improve disease detection and patient
outcomes at scale. Our solutions are deployed across hospitals, diagnostic
networks, and public health programs worldwide.

Today, our technology
has impacted 40M+ lives across 105+ countries, deployed across 5,200+
sites26 FDA-cleared indications, we are helping shape the
future of AI-driven healthcare.

 The Opportunity

Qure.ai is seeking a
talented and experienced Site Reliability Engineer to join our team. As a Site
Reliability Engineer, you will play a crucial role in ensuring the reliability,
scalability, and performance of our software systems. You will collaborate with
cross-functional teams to build and maintain a highly available and efficient
infrastructure that supports our artificial intelligence-based healthcare
solutions. This role is based in the Philippines and requires
frequent travel within the Philippines and across Southeast Asian countries
based on business requirements. Additionally, you will regularly engage with
client teams on-site, necessitating strong communication and soft skills.


What You’ll Own & Drive

• Deploy and distribute Qure.ai's AI
  and computer vision software across customer environments, supporting both
  Linux and Windows platforms following established deployment procedures.
  
• Manage and maintain on-premise
  server infrastructure at hospital and clinic sites — covering
  provisioning, OS patching, configuration hardening, and capacity planning
  for GPU and compute-intensive AI workloads.
  
• Work directly with customers to
  diagnose and resolve recurring issues in production deployments and
  updates, applying structured debugging across OS, network, and application
  layers.
  
• Support the implementation and
  upkeep of highly reliable services using infrastructure-as-code tooling
  (Ansible, Terraform, or equivalent) to enable consistent and swift product
  delivery across customer sites.
  
• Monitor and analyse system
  performance across cloud and on-premise environments, identify
  bottlenecks, and implement solutions to optimise throughput and ensure
  high availability.
  
• Maintain monitoring, alerting, and
  logging systems (Prometheus, Grafana, ELK, or equivalent) to detect and
  respond to issues proactively, covering both cloud and on-premise
  deployments.
  
• Participate in incident response and
  post-mortem processes — supporting root cause analysis and implementing
  fixes to prevent recurrence.
  
• Collaborate with security teams to
  maintain infrastructure hardening standards, manage access controls, and
  ensure compliance with healthcare data protection requirements.
  
• Translate technical findings into
  clear communication for non-technical hospital stakeholders, requiring
  strong interpersonal and written skills.
  
• Work within a culture that champions
  deep technical ownership, operating closely alongside Dev, Product, and
  Customer Success teams to ensure reliability is a shared responsibility
  across the organisation.
  
• Willingness to travel domestically
  and internationally as required to support customer deployments and
  on-site engagements.
  

Life at Qure

    Flexibility &
Ownership

o   Hybrid work culture

o   Relocation support
(where applicable)

o   Opportunity to work on
global markets

     Growth & Learning

o   Learning
and development allowance

o   High ownership and
accelerated career growth

     Wellbeing

o   Comprehensive
health insurance

o   Unlimited
therapy sessions

o   Fitness & wellness
allowance

     Culture & Community

o   Annual
and team offsites

Our Values

• Humble: Curious, open to
  feedback, and focused on team success over individual credit.
  
• Hungry: High ownership,
  relentless drive, and a constant push for better outcomes.
  
• Smart: Structured thinking
  with empathy, solving complex problems with clarity and strong collaboration.
  

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Requirements