Slice Pay Finance Operations Administrator

• Remittance Operations (Daily) - Execute daily remittance payments to merchants. - Ensure all remittances reflect: - Correct payment amounts - Any booking or payment adjustments - Netted -off refunds (where applicable) - Maintain accurate tracking to ensure no duplicate or missed payments.
  
• Refund Management - Track and follow up on refunds owed by merchants. - Own the end -to -end refund lifecycle: - Merchant follow -up - Recording receipt of funds - Issuing customer refunds - Highlight refund discrepancies or delays - Prevent failure cases such as: - Refund received but not passed to customer - Refund issued without funds being received
  
• Merchant Nett -Offs - Manage merchants that operate via nett -off arrangements. - Track refunds to be nett -off against future remittances. - Ensure nett -offs are: - Applied promptly - Accurately recorded - Never allowed to accumulate unchecked - Maintain ongoing controls so balances do not build up. 
  
• Payment Adjustments & Exceptions - Own all payment adjustment edge cases, including: - Booking price increases or decreases - Duplicate payments - Corrections caused by processing errors - Ensure: - Booking records are updated correctly - Remittance reflects the correct final amounts - Refunds or additional charges are actioned where required
  
• Accounts Inbox Management - Own and manage inbox - Respond to agents and merchants regarding: - Payment status - Refund status - Remittance queries
  
• Remittance Notices - Ensure: - New merchant email addresses are added correctly - Merchants consistently receive remittance communications - Highlight any delivery or data issues to the broader team so it can be fixed Key Outcomes This Role Is Accountable For - No untracked or delayed refunds - No unowned net -off balances - Accurate, timely daily remittance - Clean payment records with minimal exceptions - Finance inbox queries resolved efficiently and correctly
  

Requirements

• Strong operational finance or payments background
  
• High attention to detail and reconciliation accuracy
  
• Comfortable working with:
  

• Bank accounts
  
• Payment records
  
• Spreadsheets and internal tools
  
• Process -driven mindset with strong follow -through
  
• Confident handling edge cases independently
  
• Clear written communication
  
• Entry level accounts payable experience preferred