Software Engineering Manager (Incident Management)

What will your job look like? You will be responsible for full lifecycle of software engineering project (planning, execution, monitoring, risk management, resolution of issues, and achievement of the targets) within agreed quality, time, budget, and other agreed KPIs/SLAs You will be responsible for Team and People management (professional and personal care aspects) You will lead the team to resolve technical challenges, lead unit level initiatives to build technical competency to meet the needs of the team or unit You will lead the team for meeting the best software engineering practices, quality processes and methodologies You will promote and instill a culture of continuous improvement and efficiency to the software/business processes through out-of-the-box thinking on product and processes by utilizing or creating new software engineering tools and different innovation techniques You will manage multiple interfaces (internal and external), relationships and communication to ensure software delivery is aligned to meet not only the customer requirements, but also adds value to their business Bachelor's degree in Science/IT/Computing or equivalent 10+ years of experience in SW Engineering role Significant proficiency/in-depth knowledge in the domain (technology and/or products) 4-5 years of experience in leading engineers through project lifecycle Thorough understanding of software development and/or support methodologies, principles and procedures and related software management tools