Software Technical Expert

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com 

At Amdocs, our mission is to empower our employees to 'Live Amazing, Do Amazing' every day. We believe in creating a workplace where you not only excel professionally but also thrive personally. Through our culture of making a real impact, fostering growth, embracing flexibility, and building connections, we enable them to live meaningful lives while making a difference in the world.

In one sentence

The Software Technical Expert serves as a senior technical leader responsible for driving architectural decisions, establishing best practices, and providing expert guidance across software development initiatives. This role combines deep technical expertise with strategic thinking to deliver scalable, high-quality solutions.

What will your job look like?

Technical Leadership

• Lead the design and architecture of complex software systems

• Provide technical guidance and mentorship to development teams

• Conduct code reviews and ensure adherence to coding standards

• Evaluate and recommend new technologies, tools, and frameworks

Solution Design & Development

• Architect scalable, secure, and maintainable software solutions

• Define technical specifications and system design documents

• Develop proof-of-concepts and prototypes for new initiatives

• Troubleshoot and resolve complex technical challenges

Collaboration & Communication

• Partner with Product, QA, and DevOps teams to deliver solutions

• Translate business requirements into technical specifications

• Present technical concepts to both technical and non-technical stakeholders

• Collaborate with vendors and external partners on integrations

Process Improvement

• Establish and enforce software development best practices

• Drive adoption of CI/CD, automated testing, and DevOps practices

• Identify opportunities for process optimization and efficiency gains

• Contribute to technical documentation and knowledge base

All you need is...

• 5 years of proven experience as a software engineer or a software support engineer


• Awareness of programming concepts and ability to write software code in at least one programming language


• Bachelor's degree in Science/IT/Computing or equivalent


• Significant proficiency/In-depth knowledge in the domain (Technology and products)

Preferred Qualifications

• Experience with AI/ML integration and Generative AI (LLMs, agents)

• Cloud certifications (AWS Solutions Architect, Azure Architect, GCP Professional)

• Experience with Agile/Scrum methodologies

• Background in telecom, or enterprise software domains


• Familiarity with Amazon Bedrock, Agent Core, or similar AI platforms

#LI-AM1

Why you will love this job:

• Work with us on large scale software programs that are both significant and exciting!


• We provide the ability to gain valuable experience working alongside our exceptionally diverse team to collaborate across accounts/regions to provide a single voice


• Get the opportunity to work with the industries most advanced and sophisticated technologies


• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!