Spanish Bilingual - CSR Agent (Makati)

Work schedule: Shifting Schedule, No Fixed Weekends Off

Work setup: 100% Onsite

Work location: Chino Roces Ave, Makati City

Fixed Start Date: March 16, 2026

Requirements:

• 100% CSR
• At least a Senior High School Graduate (New Curriculum) or High School Graduate (Old Curriculum)
• A2 or B1 Spanish Proficiency with an online or soft copy of certificate from the school or learning institution
• With or without BPO experience
• Average communication skills
• Amenable to the work schedule, setup and location
• Can start on March 16, 2026

Responsibilities:

• Providing high-quality support to Spanish- and English-speaking customers.
• Communicating with clients via phone, email, and chat.
• Translating documents, videos, or materials for accuracy and context.
• Managing projects or assisting with sales and marketing campaigns in Spanish.
• Documenting customer interactions, complaints, or transactions in a CRM system.

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