Specialist, Sales Operations

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

• Build and update target lists for sales/business development teams
• Supporting the sales department in Salesforce and administrative matters
• Monitor and analyze sales team performance using BigQuery SQL to identify trends, gaps, and opportunities.
• Develop and maintain real-time dashboards (Looker Studio) for tracking KPIs (e.g. productivity, turnaround times).
• Manage the execution of projects, from data extraction to actionable insights.
• Train sales teams on Salesforce best practices and ensure CRM data integrity.
• Automate reporting processes to reduce manual workloads.
• Cascade rollout of new initiatives, ensuring sales teams understand targets, tools, and processes through structured briefings and follow-ups.
• Create visual presentation decks to communicate performance metrics and strategies effectively.

• At least 3–5 years of experience in sales performance, business analytics, or a related field.
• Advanced proficiency in Google BigQuery SQL (queries, joins, aggregations).
• Hands-on experience with Salesforce (reporting, dashboard creation).
• Strong analytical skills with the ability to translate data into actionable strategies.
• Project management skills with a track record of driving process improvements.
• Experience in food delivery, e-commerce, or SaaS is a plus.