Sr Accounts Receivable Representative

Work Schedule

Environmental Conditions

Job Description

Position Summary:

You will play a key role within the Order-to-Cash (OtC) department, in applying the day to day recording of cash receipts for allocated countries. This role will be responsible for Accounts Receivable transaction processing such as payment posting, unapplied cash resolution, and debit/credit offsets.

Part of this role, will be communicating with external and internal customers, including the Credit and Collections team, Accounting team, and other Thermo Fisher departments to align with the different processes and resolve in the most timely manner the various medium complexity cases that may arise.

Responsibilities:

• Daily monitoring of incoming cash
• Process all Bank Receipts in a timely and accurate manner
• Ensure the allocation of Debtors suspense amounts against customers or to appropriate G/L area
• Record cheque receipts, log cheques with bank, follow through until receipt into the account
• Process Direct Debits and liaise with Treasury teams for approvals
• Investigate and resolve any discrepancies
• Perform month end activities such as account reconciliation, month end close and month end reporting
• Liaise with the internal credit control team to discuss any sophisticated unallocated payments
• Contact customers to obtain remittances or resolve outstanding cash entries
• Review and action any Unallocated Cash amounts on a regular basis
• Develop knowledge in systems and / or platforms of the company for the assigned processes. To know the "end to end" of your processes.
• Ensure the performance of tasks is carried out in line with company policies, internal controls and Sarbanes-Oxley requirements
• Ensure completion of Cash Application tickets and other requests (including credit cards), within established SLAs through the correct process, with attention to detail to provide the expected quality according to the request.
• Verify that approvals are in accordance with the matrices established for the applicable processes before completing the application.
• Assist with requests for internal or external audits, compiling the support of the requested samples.
• Additional tasks may include:
  • Cover other cash application work during holidays / absences
  • May assist in the training and mentoring of new employees joining the OtC department

Skills Required:

• This position interacts with various levels of internal and external customers, and therefore effective and confident communication skills are required to effectively address issues and provide updates.
• Shown attention to detail and accuracy.
• Shown strength in collaborating effectively with a wide range of people to achieve common goals.
• Comfortable in a fast-paced environment.
• Ability to work independently to address and resolve complex issues and handle customer concerns at the first level
• Strong organisational and time management skills to ensure prioritisation and timely completion of tasks and efficiency in handling multiple responsibilities simultaneously.
• Initiative and organisation skills are valuable to handle a large volume of work
• Willingness to train and mentor newcomers
• Qualifications and experience

Qualifications & experience:

• Fluent in English.
• University or College degree.
• Proficiency in Microsoft Office software is required (Outlook, Excel, etc.).
• Previous 1+ years of work experience in Shared Service Centers in a similar role is required.
• Proven experience and capability to handle at least one ERP (SAP, Oracle, JD Edwards, etc.).

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