Sr. Manager, Strategy Specialist

Full time

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To lead a high performing team and/or drive strategic initiatives of the organization. This role is reasonable for leading an effective strategy management framework, providing advisory support to senior leadership, and facilitating organizational collaboration. 

General Responsibilities:

• Lead a team of 3 or more strategy specialist or project management associates
• Administrative support required of a people leader
• Conduct performance and talent management responsibilities

Lead aspects of an effective strategy management framework

• Strategy Development - Conduct activities that formulates imperatives, objectives and key results by using different methodologies including but not limited to situational analysis, PESTEL and SWOT analysis.
• Integration - Align various components of the organization to ensure effectiveness of strategic initiatives. This includes the voice of the associates, external trends or macroeconomics, department goals, aspirations, culture, norms, etc. Then communicating the strategies to all levels of the organization. 
• Strategy Delivery and/or portfolio management - Create, monitor and evaluate an implementation plan for the organization's strategies. Manage and oversee a portfolio of projects and programs including reporting, prioritization, and resource capacity. Ensures effectiveness of all processes
  and workflows for portfolio management. Communicate across all levels to drive results and elevate key decision-points to leadership. Perform broader organizational partnerships across other LOB’s portfolio. 
• Change Management - Cross functional collaboration to manage the people's side of change to ensure that organizational changes brought about by transformations are effectively implemented. 

Senior leadership engagement and stakeholder management

• Lead senior leadership engagement and partner cross-functionally with various stakeholders to provide strategic and tactical thought partnerships
• Focal point of contact for the office of the Chief of staff which includes support to top of house management systems
• Lead quarterly strategic planning sessions

Other Responsibilities:

• May be assigned / rotated across related sub-functions including but not limited to sub-functions within Process Management
• All other job-related duties that may be assigned from time to time 

Basic Qualifications:

• PMP, Lean, Agile, Six Sigma certification or equivalent experience
• 5+ years of Project Management experience 
• Proficient in Google suite products
• Excellent communication skills (verbal and written)
• Ability to adapt to change
• Positive attitude and team player
• Amenable to work in a hybrid setting 
• Amenable to work in Alabang 
• Amenable to work in a mid shift schedule

Preferred Qualifications:

• Bachelor's degree +
• 7+ years of Project Management experience
• 7+ years of People Management experience
• Foundational knowledge of Financial Services
• Experience with Confluence and Jira

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Capital One Financial Corporation is a US-based bank that offers a wide variety of financial products and services to consumers, small businesses, and commercial clients in the U.S., Canada and the United Kingdom.

About Capital One Philippines Support Services Corporation

Capital One Philippines Support Services Corporation provides service to Capital One’s US cards and retail services business. Capital One Philippines Support Services Corporation is fully owned by Capital One and is the first in-house offshore operations location and the largest single contact center location.

About Capital One

Capital One Financial Corporation is a US-based bank that offers a wide variety of financial products and services to consumers, small businesses, and commercial clients in the U.S., Canada and the United Kingdom.

About Capital One Philippines Support Services Corporation

Capital One Philippines Support Services Corporation provides service to Capital One’s US cards and retail services business. Capital One Philippines Support Services Corporation is fully owned by Capital One and is the first in-house offshore operations location and the largest single contact center location.

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