Sr. Specialist - Total Rewards

Key Responsibilities:

Compensation & Market Benchmarking
•    Support the administration and maintenance of compensation structures, job levels, and salary ranges in alignment with GCS and global Total Rewards frameworks.
•    Perform market benchmarking and salary surveys for roles based in the Philippines, ensuring competitive positioning within shared services and professional services markets.
•    Liaise with external market research and benchmarking partners to participate in surveys, validate benchmark data, and interpret market trends.
•    Provide analytical support for annual compensation review activities, including data preparation, validation, analysis, and reporting.
•    Assist HR Business Partners by providing market data and insights to support compensation-related queries and role evaluations.

Benefits, Rewards & Recognition Support
•    Support the operational delivery of compensation and benefits programs, ensuring accurate data, documentation, and process adherence.
•    Assist in reviewing the competitiveness of benefits offerings within the Philippine market and support periodic market comparison exercises.
•    Support group insurance administration activities, including GLI, GPA, and HMO enrollment, employee data changes, terminations, billing validation, coordination with providers, and related documentation.
•    Provide data and analytical support for Rewards & Recognition initiatives, as required.

HRIS, Data & Reporting
•    Maintain accurate and up-to-date reward-related data within HRIS, compensation planning systems, and benchmarking tools.
•    Generate standard and ad hoc reports on compensation trends, internal equity, and market competitiveness.
•    Ensure integrity, confidentiality, and appropriate handling of employee compensation and benefits data in line with company policy and data privacy requirements.
•    Support continuous improvement initiatives by identifying opportunities to streamline rewards processes, reporting, and data management.

Collaboration & Governance
•    Work closely with HR Business Partners, Payroll, Finance, and Global Rewards teams to support consistent and compliant Total Rewards delivery.
•    Ensure local rewards practices comply with Philippine labor regulations and internal governance standards.
•    Support audit and governance requirements by maintaining accurate records and documentation related to Total Rewards activities.
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Role Scope & Level:

This role:
•    Is positioned at the Specialist level within the GCS People & Culture job architecture
•    Operates as an individual contributor, with no people management responsibilities
•    Focuses on execution, analysis, and operational excellence, rather than strategy ownership
•    Escalates complex policy, design, and decision-making matters to the Associate Director, People & Culture
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Qualifications & Experience:

Required Experience
•    Minimum of 3 years of progressive Human Resources experience, with specialization in Total Rewards, Compensation, Benefits, or Rewards & Recognition.
•    Solid understanding of the Philippine Total Rewards landscape, particularly within Shared Services, BPO, or Professional Services organizations.
•    Demonstrated experience working with market research providers and benchmarking vendors.
•    Strong hands-on experience in benchmarking, salary survey participation, and market pricing activities.
•    Working knowledge of HRIS platforms, compensation planning tools, and benchmarking systems.

Skills & Competencies
•    Strong analytical and data interpretation skills with high attention to detail.
•    Ability to handle sensitive and confidential employee information with discretion.
•    Sound understanding of internal equity, market competitiveness, and pay governance principles.
•    Effective stakeholder communication skills within HR and cross-functional teams.
•    Well-organized, process-oriented, and able to manage multiple deliverables within defined timelines.
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Education
•    Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field.
•    Compensation or HR-related certifications are an advantage but not mandatory.