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Store Manager

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Number of Applicants

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Job Description - Store Manager

The Store Manager is responsible for overseeing the daily operations of the store, ensuring efficient service, high-quality beverage preparation, and excellent customer satisfaction. This role involves leading and developing the store team, managing inventory, and ensuring adherence to food safety regulations. The Store Manager plays a key role in maintaining a high-energy work environment while driving the store’s performance and profitability.

Qualifications:

  • Bachelor's Degree in Food & Beverage Services Management, Hospitality/Tourism, Hotel Management, or a related field.
  • At least 1–2 years of experience as a Team Leader or Supervisor.
  • Experience in food and beverage preparation or customer service is preferred.
  • Willing to undergo training and continuously learn about food and beverage preparation.
  • Exceptional listening and communication skills.
  • Strong commitment to customer satisfaction and service excellence.
  • Proficient in English communication.
  • Strong leadership skills with the ability to motivate a team.
  • Willingness to work in a fast-paced, high-energy environment.
  • Experience in using a POS system and handling cash transactions is an advantage.

Duties & Responsibilities:

  • Lead and oversee daily store operations to ensure smooth and efficient service.
  • Prepare tea drinks and other beverages according to standard recipes and procedures.
  • Support and assist team members in various store operations.
  • Handle customer inquiries and concerns professionally to ensure a positive experience.
  • Manage inventory, stock levels, and administrative tasks related to store management.
  • Work collaboratively as part of a fun, high-energy team to achieve store goals.
  • Ensure compliance with food safety regulations and quality control standards at all times.
Original job Store Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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