Supplier Production Assistant

Job Profile:

The Supplier Production team is tasked with coordinating digital assets from THE ICONIC’s suppliers to in-house Production teams and through the production process. They are responsible for the tracking and checking of all supplier imagery bookings as well as overseeing the end to end production of the digital assets, ensuring all items are produced and successfully uploaded to THE ICONIC’s ecommerce website. 

Key Responsibilities:

• Work with ZALORA and it’s Australian counterpart THE ICONIC in collaborating with teams located in Manila, Philippines and Sydney, Australia
• Liaise with THE ICONIC’s Category Management team to ascertain upcoming supplier imagery bookings and raise request for digital assets 
• Responsible for the audit of all incoming supplier asset bookings in Zendesk; ensuring all images and content information is provided and in the correct format
• Renaming of all provided imagery files
• Ensure timely processing of all supplier imagery/content tickets
• Recognise and troubleshoot issues with digital assets
• Coordination with local and international suppliers and stakeholders
• Demonstrate THE ICONIC and ZALORA culture through both behavior and attitude.
• Performs other duties or responsibilities as assigned.

Required Competencies:

• Strong written English communication skills.
• Organised with a high standard of attention to detail
• Proactive and hands-on
• Experience of working with Zendesk is a plus.
• Has the ability to establish rapport and can easily collaborate with local and international stakeholders.
• Amenable to work in the greater Metro Manila area particularly in Muntinlupa-Cavite Expressway (MCX) area.
• Available to start ASAP.
• Only shortlisted candidates will be contacted.

Other Requirements:

• Technology (provided by ZALORA) must be an Intel i5 processor or similar specs, with at least 8gb RAM and Windows 10. With a wired DSL internet connection -- minimum of 25 mbps, preferably higher.

The ZALORA Story

ZALORA exists for the millions of fashion consumers in Asia seeking a shopping experience focused on their unique styles, trends and fit. As Asia’s leading online fashion destination, ZALORA was founded in 2012 and has a presence in Singapore, Indonesia, Malaysia & Brunei, the Philippines, Hong Kong and Taiwan. ZALORA’s localized sites offer an extensive collection of top international and local brands as well as our own in-house labels across apparel, shoes and accessories for men and women. ZALORA is part of Global Fashion Group, the world’s leader in online fashion for emerging markets. 

ZALORA is not obligated to accept resumes from any third parties on behalf of potential candidates for any position (advertised or otherwise) by any means, unless ZALORA has executed a written agreement with such third party and has expressly requested such third party for candidate referrals. Third parties who provide unsolicited resumes of candidate(s) shall waive and forfeit all rights to claim for any placement fees or referral fees in the event that such candidate is eventually engaged or employed by ZALORA or Global Fashion Group.