Sustainment Specialist I

Job Summary

Aa a Sustainment Speciailist I, your duties will primarily revolve around modifying existing software to fix errors, adapt it to new hardware requirements, imporve performance, or update core applipcation frameworks or infrastucture. The Sustainment Specialist I should possess a degree or diploma in computer science, computer systems engineering, software engineering or any other related field of study.

Your employment duties will consist as required by the Company and listed below. This list is not to be taken as fixed or exhaustive, however, and you will be expected to perform any reasonbale employment task assigned by a leader

Job Duties

• Installation and configuration of customer on-premise servers, including compliance wirth cusomter access requirements, LDAP set-up and troubleshooting, hardwware mapping, network resolution when needed etc.,


• Implement software according to internal and industry best practices


• Interface builds 


• Execution of customer overrides and data migration requirements


• Troubleshooting and detailed investigation/documentation of product defects  or gaps


• Documentation of customer environments on Customer Deploment Records and other system identified


• Ability to understand and inivestigate  application performance issues by analyzing CPU utilization, database sizing, and other server  resource to prevent system failures


• Analyze information to recommend and plan the installation of new system or modifications of as of an existing system.


• Apply an interdisicplinary, collaborative approach to plan, design, develop and verify a lifecycle balanced systems and system solutions


• Participate in the installation, test, repair and support of a wide range of systems for the Timeless Medical Systems product portfolio

Job Requirements

• Degree or diploma in Computer Science, Computer Systms Engineering, Software Engineering, Web Design, or a field related to the industry


• 3+ years of related experience


• Demonstrated apptitude for learning new technologies


• Familiarity with various programming languages and development platforms


• Stong knowledge of browser compatability problems for all platforms and major browser types


• Ability to effectively communicate both verbally  and in writing


• High level of integrity and work ethic


• Ability to prioritize and manage conflicting demands


• Demonstrate time management skills


• Self-directed, ability to thrive working independently


• High flexibility with strong interpersonal skills that allow one to work  effectively in diverse environment

Word Conditions

• Extended periods of sitting


• Operation of desktop computer and peripherals


• Flexible hours including nights, weekends and holidays