Swift Operations Officer

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Position Title: Swift Operations Officer

Job Summary:
 Supervises the secured and efficient operations of all foreign / local SWIFT and messages authentications facilities of the bank.

Specific Duties & Responsibilities:

• Supervise day‑to‑day SWIFT shift operations to ensure secure and efficient message processing.


• Authenticate incoming and outgoing SWIFT messages requiring manual verification.


• Perform SWIFT transaction screening (OPAC, high‑risk hits) and validate false positives.


• Manage SWIFT applications, including system upgrades, backups, archiving, and log reviews.


• Support business units with SWIFT concerns, format updates, and operational inquiries.


• Assist international branches (e.g., MB Korea, MB Tokyo) in troubleshooting SWIFT system issues.


• Oversee RMA establishment and Telegraphic Test Key arrangements with financial institutions.


• Handle upload and download of MT940/950 statements for internal systems such as FTP‑IM and RFE.


• Monitor SWIFT server room environmental conditions to maintain operational integrity.


• Contribute to Business Continuity Plan development and implementation.


• Extract data from SWIFT systems and generate regular reports for management and business units.


• Support the SWIFT Customer Security Program and perform required KYC self‑attestation activities.

Qualifications:

• Experience in SWIFT operations (preferred) or an IT technical background related to SWIFT systems.


• Degree in BSIT, Computer Science, BSBA, or other IT‑related courses (ideally 60% technical / 40% banking).


• Strong risk awareness and understanding of a zero‑tolerance error environment.


• Mature and adaptable mindset; able to work in a highly critical operations setting.

Other Details:

Rank: Junior Officer

Unit: ESS / Operations Group / Check Clearing & Settlement Division / Swift Operations Department
Location: Metrobank Center, BGC