System Administrator

Smartsourcing: Where Innovation Meets Opportunity – Your Data & Technology Career Starts Here

Hi! We’re Smartsourcing, and we’re on the lookout for a skilled and proactive System Administrator to join our full-time, on-site team. If you're passionate about maintaining robust IT infrastructure, optimizing system performance, and ensuring seamless tech operations, this is your chance to thrive in an environment where innovation drives success and your expertise shapes the future of work.

📍 Where You’ll Be 

JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu 

Your Role as System Administrator

As a Systems Administrator, you will ensure that the technology infrastructure runs smoothly and efficiently, providing essential IT support to the organization. If you are a problem-solver who loves working with cutting-edge systems, we want to hear from you! 

Some of the things we expect you to do are to: 

1. User Management: 

• Manage user additions, deletions, and updates across all supply chain systems. 

• Maintain role-based access control and security protocols (Customer and Staff onboarding) 

2. Rate Card Management: 

• Oversee the entry, validation, and regular updating of rate cards in the FMS. 

• Ensure accuracy in pricing and service levels in the system for all logistics transactions. 

• Regularly update carrier surcharges and fuel levies 

3. System Troubleshooting: 

• Perform daily monitoring and troubleshooting of system issues. 

• Handle first-line response for system errors, working with relevant teams to escalate and resolve issues. 

4. Liaison with IT and Integration Partners: 

• Act as the primary point of contact between MCM Logistics and external IT or system integration partners. 

• Coordinate critical troubleshooting escalations with vendors, Integration partners, and internal teams. 

5. Project and Integration Support: 

• Assist with basic integration task and support project coordination by liaising with relevant teams and stakeholders. 

• Support the GM Systems and IT in continuous improvement and system integration projects. 

6. Product Master Data Management: 

• Assist with the entry, updating, and management of product master data. 

• Ensure data accuracy and consistency across all systems. 

7. Stakeholder Management: 

• Manage relationships with internal and external stakeholders concerning system integrations, project updates, and changes. 

• Provide timely updates to stakeholders on project progress and system issues. 

8. Team Collaboration:

• Ability to work closely with cross-functional teams, including IT, operations, and external partners. 

We would need you to be or have the following: 

• Experience: 3-5 years in a systems administration or IT support role, ideally within logistics or supply chain industries. 

• Technical Knowledge: Familiarity with logistics systems, supply chain processes, and integration platforms. 

• Communication Skills: Strong verbal and written communication skills, with experience managing multiple stakeholders. 

• Problem Solving: Analytical mindset with a proactive approach to troubleshooting system issues. 

Step Into the Smartsourcing Experience 😄 

Smartsourcing was created with one mission: to change lives. We’re here to ensure that businesses flourish and, just as importantly, that every member of the crew is inspired, supported, and set up to thrive. For the fourth year running, we’ve been recognized as one of HR Asia’s Best Companies to Work For. This award isn’t just a title—it’s a testament to our commitment to making Smartsourcing an incredible place to build a career.

Why You’ll Love Working Here 

At Smartsourcing, we believe the best work comes from people who feel seen, heard, and valued. That’s why we’re all about fostering an environment where you can be your true self. We take pride in being certified as a Great Place to Work, because we know that when you love where you work, extraordinary things happen. Here’s just a glimpse of what we offer: 

• 😊 Fixed weekends off 

• 🎄 5-day Christmas Leave 

• 👩‍⚕️ HMO coverage for you and your dependent/s from Day 1 of employment 

• ⛑️ Group life insurance from Day 1 of employment 

• 😋 Free lunch + soft breakfast every day 

• ☕ Free coffee every day (latte, americano, or cappuccino) made by our in-house barista 

• 💰🥤 For the night shifters, additional NIGHT DIFF 

• ⛹️ Sports wellness clubs, including hiking and free-diving 

• 🏋️ Subsidised gym membership at Anytime Fitness 

• 🤝 Engagement bonuses 

• 🏆 Over-the-top monthly, quarterly, and annual performance bonuses 

• 🙌 Exclusive discounts in selected restaurants and merchants 

• 🥳 Themed BFFs, monthly knockoffs, summer parties 

• 🧘🏼‍♂️ Community give-back programs and personal development workshops 

• And so much more!

Where Data Fuels Transformation and Tech Powers Change 

At Smartsourcing, you’re not just working with systems—you’re transforming them. Your role here is about innovating for tomorrow and driving meaningful results today. 

Ready to make an impact in the world of Data and Technology? 

Apply now and become part of a team that’s redefining the future of work—one bold step at a time.