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Operations is responsible for
supporting the various trading, investment and reporting activities of the
firm. The core mission of the Operations group is to establish scalable
investment workflows, ensure a controlled operating environment and deliver
high-quality client service to both internal and external business
relationships. In addition to supporting primary investment related activities,
the groups assist in design and implementation of firm-wide projects,
operational due diligence, counterparty management and client-related
activities.
Trading Operations oversees the full breadth of firm wide trade settlements by leveraging
scalable, straight through processes in order to ensure a seamless transition
of a trade through its complete lifecycle from trade matching and
reconciliation to allocation and delivery and finally, funding and settlement.
General Responsibilities
· Properly communicate
with onshore counterparts, custodians, brokers, and administrators to query,
escalate and resolve issues pertaining to the processes and deliverables
assigned.
· Expected to expand
their skills and knowledge thru cross-training and may be assigned to support
and handle daily tasks from other teams within Middle Office space.
· Identify
opportunities for process efficiencies through streamlining and automation
projects by collaborating with other team members.
· All
members should be aware and able to perform the standard procedure of a proper
hand off, both offshore and onshore.
· Ensure timely update
and completeness of process documentation.
· Able to take on
additional responsibilities as the group expands.
· Any
related process as required by both onshore and offshore teams.
Management
Responsibilities
· Responsible for reviewing and
maintaining the quality of output by Associates and Senior Associates.
· Take charge of the development of
direct reports. Monitor metrics, productivity, and morale of each team member
with reference to KPI, OKR, the team and organization’s goals.
· Ensure Associates and Senior
Associates understand new and updated processes
· Ensure process issues and
escalations are addressed in a timely and decisive manner.
· Develop a strong understanding of
the firm's businesses, services, procedures, and processes to identify
opportunities for improvements
· Lead process reviews and
regularly collaborate with the Manager and onshore counterparts on process
efficiency initiatives
· Ensure completeness of process
documentation.
Core Duties and Responsibilities (Equities
Operations)
· Ensure that all
failed trades are addressed through proper monitoring of Failstation.
· Investigate and
resolve daily trade settlement issues from DTCC applications (Workstation and
CTM) and Liquidity Book.
· Investigate and
resolve all unmatched and mismatched trades from Traiana system and Threeway
Breaks.
· Manage and respond
to all email inquiries related to pre-matching, fail trades, trade
discrepancies (Pre and Post settlements).
· Monitor IRS trades
in Markitwire, CDS, REPOs.
Qualification:
1. Candidate must have at least 1 year of experience
in People Management.
2. Knowledge/exposure in Capital Markets and Trade Settlement/Life Cycle
(Equities, Fixed Income and Derivatives)
3. Excellent knowledge preferred in Excel and SQL, or VBA.
4. Possess strong communication and client service
skills
5. Can work with minimal supervision and deliver
high quality output
6. With multi-tasking skills and ability to
prioritize tasks effectively
7. Must be proactive, motivated, detail-oriented,
a team player and knows how to work with Service Level Agreements (SLA) and
metrics.
8. Must be willing to work on fixed GY
shift.
9. Comfortable working in rapidly changing,
team-based work environment
Education and
Experience
1. Candidate must possess at least a
Bachelor's/College Degree in Financial Management, Economics, Accounting or
other related business course.
2. At least 2 to 3 years of successful related
industry experience would be an advantage
3. Preferably with team management, coaching and
development experience
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