Team Lead - Reporting

Efficient and effective management, organization, motivation and training of employees and supervision of the work in the Customer Reporting Team. 

Ensure that all processes / services within scope are performed with the highest possible (data) quality, correctness, efficiency and within the agreed timeframe.

Further, it is her / his responsibility to develop the awareness and encourage optimization, automation and efficient thinking in the employees performing the assigned tasks.

• Overall responsibility for team management


• Efficient Management of employees – including hiring, motivating, couching, training, employee development and overseeing, etc.


• Planning and coordination of tasks related to implementation of recruitment and efficient use of resources


• Development of reporting tools enabling to follow the efficient usage of available resources


• Focus on continuous improvement, automation, optimization and efficiency increase within the team


• Development of department products offer


• Making sure that the quality of service provided is always within the agreed limits


• Make sure that processes are executed according to procedures and requirements


• Report to stakeholders on regular and agreed times


• Establish and maintain good relationships with stakeholders


• Responsibility for financial result of the team


• Other tasks requested by the superior


• Compliance with internal regulations, procedures, law and managers orders, including labor regulations, regulations on remuneration and other internal regulations in the company.


• Behaviors and attitudes consistent with DSV values.


• Professional skills development by participation in training and constant self-education.