Team Leader

Position Title: Associate Manager
Work Set-up: Work On-Site
Salary: Php40,000 – Php45,000
Schedule: 10:00 PM – 6:30 AM

Our client is a successful company that specializes in delivering fresh, high-quality seafood to restaurants, wholesalers, and individual customers. We pride ourselves on sustainability, efficiency, and superior service. We're seeking a Senior Team Leader who will be responsible for leading a team of outbound sales agents focused on generating leads, closing deals, and consistently achieving revenue targets. The role will involve driving performance through strong coaching, strategic oversight, and real-time campaign management. A strong leader who will serve as a key player in implementing outbound sales strategies, optimizing team effectiveness, and ensuring compliance with client expectations.


JOB DESCRIPTION FOR AN ASSOCIATE MANAGER

Your responsibilities would be:
• Manage and motivate an outbound sales team to meet daily, weekly, and monthly sales quotas
• Oversee operations and performance
• Track and analyze KPIs such as contact rate, conversion rate, and revenue per agent
• Conduct regular call monitoring, sales coaching, and performance reviews to enhance selling techniques and productivity
• Support agents in handling objections, closing sales, and refining sales pitches in line with client requirements
• Collaborate with Operations Managers and the Trainer to ensure consistent onboarding, upskilling, and compliance adherence
• Prepare performance reports and provide insights to leadership and clients on campaign trends and opportunities
• Address escalations and ensure prompt resolution of customer or sales-related concerns
• Drive a results-driven culture while promoting engagement, accountability, and professional growth
• Stay updated on product changes, client expectations, and sales best practices to maximize effectiveness
• Other duties to be assigned by the Senior Manager


Qualifications:
• At least 2 years of leadership experience in an outbound sales campaign within a BPO environment
• Proven ability to lead high-performing sales teams and exceed revenue goals
• Strong command of outbound sales techniques
• Proficiency with sales tools and platforms
• Excellent coaching, communication, and team development skills
• Strong analytical mindset with the ability to act on data insights quickly
• Familiarity with compliance regulations and customer engagement standards for outbound campaigns
• Bachelor’s degree preferred, but relevant experience will be considered
• Willingness to work on night shift (US Time zone) and Philippine holidays


Your love for Boomering will jump-start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System), Boomering provides a fun, rewarding and stimulating environment where work-like balance meets a commitment to foster growth.
 Genuinely caring Leadership Team
 Competitive salary package
 Company-provided full set-up for desktop/laptop with a back-up internet
 HMO on the first day of hire
 15 Vacation Leaves and 5 Sick Leaves
 Annual Performance Reviews
 Unlimited Employee Referral Incentives
 Employee Loan Facilities
 Social Clubs and Interest Workshops
 Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
 Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays

About Boomering:

Boomering is an ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence and Partnership) are the framers of our continuing success.
Providing equal opportunities and collaborative culture of excellence, Boomering is not just your average BPO. We are here to make a difference.
Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are.
Website: www. boomering.ph
Career Portal: https://boomering.zohorecruit.com/jobs/Careers
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