Team Leader

Position Title: Team Leader
Work Set-up: Work Onsite
Schedule: Monday to Friday, 10 PM – 6:30 AM PH Time
Salary: Php 40,000 – Php 45,000
Holiday: US Holidays

Responsibilities as a Team Leader

The Team Leader will work closely with the Operations Manager to ensure company goals, policies, and sales objectives are executed properly and efficiently.

Team Leadership & Staff Supervision

• Lead, manage, and supervise the daily activities of the sales team.
• Conduct regular coaching sessions to improve sales performance, customer handling, and product knowledge.
• Hold team members accountable for productivity, attendance, professionalism, and performance standards.
• Address performance concerns, behavioral issues, and workplace conduct in a timely and professional manner.
• Maintain discipline, structure, and a positive working environment.
• Set the standard for professionalism, work ethic, and accountability.

Performance Management

• Monitor individual and team sales performance on a daily, weekly, and monthly basis.
• Review KPIs, connected calls, sales growth, customer acquisition, and productivity metrics.
• Prepare accurate performance reports for management review.
• Identify underperformance and implement corrective action plans.
• Conduct regular performance evaluations and accountability meetings.
• Ensure team members are consistently meeting expectations and targets.

Daily Sales Operations

• Lead daily sales meetings, huddles, and productivity reviews.
• Ensure proper documentation of coaching sessions, team updates, and operational activities.
• Enforce company policies, procedures, and workplace standards.
• Assist the Operations Manager in maintaining efficient workflow and sales operations.
• Ensure tasks are completed properly, on time, and according to company expectations.

KPI & Goal Oversight

• Establish and manage clear sales KPIs aligned with company objectives.
• Develop monthly and quarterly targets for the sales team.
• Track progress consistently and implement improvements where necessary.
• Ensure sales targets and productivity goals are achieved through proper leadership and follow-through.

Team Motivation & Workplace Culture

• Organize sales contests, incentive programs, and performance-based rewards.
• Encourage healthy competition, teamwork, and consistent effort.
  Promote a culture of accountability, reliability, and professionalism.
• Recognize strong performers while coaching those who need improvement.

Qualifications as a Team Leader

• Proven experience in sales leadership, team supervision, or sales management.
• Strong leadership presence with the ability to manage different personalities effectively.
• Excellent communication, coaching, and people management skills.
• Strong organizational, reporting, and documentation abilities.
• Ability to enforce standards, accountability, and workplace discipline.
• Experience creating KPIs, sales strategies, and performance reports.
• Results-driven with a strong sense of ownership and responsibility.
  
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency in Microsoft Excel, reporting systems, and sales tracking tools.

Preferred Qualifications

• Experience in seafood, food distribution, or B2B sales is an advantage.
• Strong analytical and problem-solving abilities.
• Experience building and developing high-performing sales teams.
• Strong decision-making and conflict-resolution skills.

Core Values We Value

• Leadership
  
• Accountability
• Discipline
• Professionalism
• Consistency
• Teamwork
• Strong Work Ethic
• Respect for Structure and Process
• Positive Attitude
• Results-Oriented Mindset

Your love for Boomering will jump-start with these meaningful engagement activities and perks. Using the concepts and tools of EOS (Entrepreneurial Operating System), Boomering provides a fun, rewarding and stimulating environment where work-life balance meets a commitment to foster growth.

• Genuinely caring Leadership Team
• Competitive salary package
• Company-provided full set-up for desktop/laptop with a back-up internet
• Free pre-employment Medical Assessment (T&C apply)
• HMO on the first day of hire
• 15 Vacation Leaves and 5 Sick Leaves
• Annual Performance Reviews
• Unlimited Employee Referral Incentives
• Employee Loan Facilities
• Social Clubs and Interest Workshops
• Company events where you get a chance to win amazing prizes and be rewarded for your outstanding performance.
• Statutory Benefits: Maternity, Paternity and Solo Parent Leaves, Magna Carta for Women, Retirement Benefits, OT, and Premium Pays

About Boomering:

Boomering is an ISO-certified, leading BPO company in Clark Freeport Zone, Pampanga.
Our mission to Enrich Client and Staff Lives through Simple and Smart Offshoring Solutions and our S.T.E.P. Core Values (Service, Transparency, Excellence and Partnership) are the framers of our continuing success.
Providing equal opportunities and collaborative culture of excellence, Boomering is not just your average BPO. We are here to make a difference.
Future-proof your career and pursue your passion with Boomering! We want career thrill-seekers who are committed to growth as much as we are.