Technical Consultant (Powerplatforms)

Role Responsibilities

• Design, develop, and implement process automations using Microsoft Power Automate, Power Apps, and Power Platform
  technologies.


• Integrate automation workflows with SQL Server, SharePoint, Dynamics 365, Azure services, and other enterprise systems.


• Collaborate with client business teams to identify automation opportunities and define functional and technical requirements.


• Work alongside clients and the Customer Science team to deliver scalable, maintainable, and secure automation solutions aligned with best practices.


• Develop, test, and deploy Power Automate flows, Power Apps, and related components, ensuring quality and performance standards are met.


• Create custom connectors, leverage APIs, and manage data models within Dataverse and SQL Server environments.


• Conduct testing, troubleshooting, and optimisation of automations and integrations.


• Prepare and deliver solution demonstrations, documentation, and user training.


• Provide ongoing support for deployed automations, managing enhancements and change requests through formal change control processes.


• Apply business process improvement and data management principles to ensure automation adds measurable business value.


• Identify risks in new or modified processes and recommend appropriate controls.

Requirements

• Degree in Information Technology, Computer Science, Engineering, or a related discipline.


• Strong oral and written communication skills (fluency in English is mandatory; a second language is advantageous).


• Eligibility to pass a background check.

Skills & Experience

• Proven experience in Microsoft Power Automate and Power Platform development.


• Strong understanding of SQL Server, including stored procedures, queries, and data integration.


• Familiarity with Power Apps, Power BI, and Azure Logic Apps is highly regarded.


• Experience integrating Power Platform solutions with other enterprise systems via APIs, web services, or connectors.


• Understanding of RPA, AI Builder, and Intelligent Document Processing (IDP) concepts is advantageous.


• Solid analytical, problem-solving, and process mapping skills.


• Effective time management and ability to manage multiple projects simultaneously.


• Experience in software development (.NET, C#, Python, or similar) desirable but not essential.

Passions & Interests

• Leveraging Microsoft technologies to optimise business performance and drive digital transformation.


• Building strong relationships with clients and colleagues.


• Being part of a collaborative, high-performing team that values innovation and continuous learning.


• Thriving on solving business problems and delivering practical, effective solutions.


• Contributing to the success and growth of Customer Science, a leader in AI and Intelligent Automation consulting.