Technical Writer (Philippines)

Summary of Position:

Zero’s Technical Writer creates the internal development and external client technical documentation for Zero’s Engineering functions Powertrain system clients. This position owns taking detailed engineering descriptions from a developers’ perspective and transform it into specifications, guidelines, and process descriptions for a technically adept client audience. A key responsibility is independent collaboration with the technical function(s) within Zero to publish revision-controlled artifacts, as assigned or foreseen. This position will track and complete needed documentation support tasks to share information during integration of the Zero powertrain in partner programs. This role works out of the Zero Philippines office and reports to the Director of Powertrain Applications Engineering while managing work assignments through Zero’s task tracking and project development methodology tools, including managing the delivery of artifacts to powertrain clients.

Key Responsibilities:

• Gather information and field documentation requests from subject matter experts (e.g. engineers, quality assurance, software developers, technicians, etc.)
• Collaborate with engineers and technicians to document processes
• Comprehend and extract system operation information from engineering documentation and tools (such as schematics, system specifications, and pseudo-code)
• Produce high-quality documentation (e.g. Technical Guidelines, Graphical System Architectures,
• component or system specifications, modification procedures, and possibly web tools) that meets professional publishing standards and bring existing content up-to-date
• Copy-edit content accuracy by collaborating to validate information accuracy, perform peer review of others’ content, and invite critique through review processes
• Strategize and implement development document process improvements
• Source, modify, and use photos and graphics appropriately including requesting figures from technical staff to highlight areas of interest to document end-users
• Manage tasks and information flow using collaboration software such as JIRA, Confluence, Smartsheet, Draw.io and custom databases
• Adopt and further develop Zero powertrain information architecture system
• Reduce complex technical concepts into concise, complete, and understandable copy
• Prioritize work to manage time spent on tasks to achieve an appropriate level of detail
• Effectively and creatively communicate with team members remotely
• Collaborate with Zero’s Powertrain Program Management to deliver technical documentation in a remote work environment with deadlines
• Must be flexible to work independently and judiciously interact with internal teams and clients
• Actively participate in identifying work products for continuous technical documentation improvements to apply to Zero’s development methodology
• Keeping on top of workload to communication change impacts due to priority adjustments
• Adept at writing for translation or localization experience

Required Education/Experience:

• 3-5 years’ experience in technical writing of software documentation with knowledge of content development publishing toolsets
• Bachelor’s degree in electrical engineering, Computer Science or related field; certificate in Technical Writing, or equivalent professional experience will be considered
• Markup language experience (such as HTML, XML, XLS or SGML)
• Structured authoring tool use (such as oXygen, XMetaL, Azure)
• Content Management System (CMS) use experience (such as Team Center, Salesforce)
• Knowledge of Atlassian Confluence and JIRA collaboration tools
• Documentation strategy and architecture experience
• Writing style training in Simplified Technical English, S1000D, MIL-STD, MSW, or custom style guide creation or contributions
• Portfolio of hardcopy or softcopy writing samples and projects
• Working knowledge of Adobe InDesign is a plus
• AutomotiveTechnical Authoring Experience

Physical and Sensory Requirements:

Candidate must be able to sit for long periods of time to perform duties, and to move around and make

inquiries from other staff, management as needed.

Must be able to bend or stoop down to access files, including lifting of items or objects up to 50 lbs.

If interested, please email your resume to the following: [email protected]