Telecaller

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Job Description - Telecaller

Softnotions provides customized and generic IT solutions to customers who require software to enhance their business practices. The organization has its development center located in Technopark, Thiruvananthapuram. The company has completed 1000+ projects of varied sizes for various clients within and outside India. As an IT company, we have a series of ready-made products and services which can suit your requirements. In this era of competition, we trust in speedy access to information which is vital for our customer's success. Softnotions can play a pivotal role in bringing information to your doorstep through technology.

The Role

You will be responsible for :

  • Need to coordinate with prospective leads from Australia for conversion of business
  • Identifying opportunities for new business development through following up on leads and conducting research on target clients.
  • New business generation by meeting potential clients to understand needs and providing relevant solutions.
  • Managing the sales process to close new business opportunities.
  • Building strong relationships with the existing portfolio of clients.
  • Setting weekly and monthly activity and revenue targets for the team and driving them to achieve these.
  • Building a high performing team by providing strong mentorship, coaching and guidance.
  • Managing a team of 1-5 people.

Ideal Profile

  • You possess a Degree/Diploma in Computer Science, Engineering or related field.
  • You have at least 2 years experience within a Sales Operations / Sales Support or Telesales role, ideally within the IT Services industry.
  • You are highly goal driven and work well in fast paced environments
  • You are a strong team player who can manage multiple stakeholders
  • You pay strong attention to detail and deliver work that is of a high standard

What's on Offer?

  • A role that offers a breadth of learning opportunities
  • Fantastic work culture
  • Attractive Salary & Benefits
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