Ticketing Agent

Overview:

At MasTec Communications Group we build for the future. Yours and ours. As a Ticketing Agent, you will develop new skills, work in a safety-minded environment, and join us in expanding technology for a better community. Join the MasTec family and help us provide the highest level of quality service to our customers and communities while maintaining our commitment to safety!

Job Details

• Work Onsite | Bridgetowne Quezon City
  
• 5:00 PM to 2:00 AM and 10:00 PM to 7:00 AM Manila Time

Responsibilities:

As a Ticketing Agent, you will be assigning tickets to our Accounts Payable Team Members. In addition, other tasks you may be assigned to but not limited to would be the following:

• Monitor, support, and research Accounts Payable Inquiries.
• Clearly communicate with internal and external customers via phone and email.
• Possibly assist with light AP duties such as but not limited to, Reconcile statements, audit expense reports, audit invoices, special project upon request.
• Triage basic problems, taking corrective action to ensure availability and minimize downtime

Qualifications:

About You:

• 3 years of relevant work experience.
• Basic knowledge of Accounts Payable.
• You have experience with Microsoft Office products.
• Advanced Excel Skills a plus.
• Outstanding written and verbal skills.
• You have a track record of completing work with a high level of quality.