Timekeeper (Smartsourcing - People and Culture)

Hi! We’re Smartsourcing, looking for a Timekeeper who can work with us full-time and on-site!
Where?📍 Crown 7 Business Centre, Pope John Paul II Ave, Cebu City, Cebu

As a Timekeeper , you will play a vital role in ensuring Smartsourcing’s payroll system runs smoothly and efficiently. You will be responsible for managing employee time data, maintaining accurate pay records, and resolving any discrepancies.

Some of the things we expect you to do are to:

• Manage, review, and collect employee timesheets for payroll processing.
• Generate attendance reports for managers to address employee attendance issues.
• Calculate employee earnings based on salary or timesheets.
• Track and manage vacation, sick leave, and comp time balances.
• Process historical time adjustments that have been approved.
• Ensure accurate tracking and processing of employee leave benefits.
• Monitor changes in employee work schedules.
• Maintain payroll operations by adhering to company policies and procedures.
• Review and adjust employee hours worked and leave taken.
• Verify overtime and missed hours (paid and unpaid) with department heads.
• Ensure all employees are accounted for, and timesheets accurately reflect hours worked.
• Manage and update employee pay data within the payroll system.
• Create new employee payroll data based on withholding options and enter pay rates.
• Resolve discrepancies in payroll data.
• Maintain accurate pay data by reviewing and updating information based on raises, tax status changes, or benefit plan modifications.
• Monitor payroll data for irregularities and flag submissions with excess hours, unapproved adjustments, or frequent disputes.
• Report payroll issues to the CX manager, HR department, or relevant department head.
• Address employee complaints or questions regarding timekeeping discrepancies.
• Verify the accuracy of electronic data entry.
• Develop ad-hoc reports as needed to support financial and operational functions.
• Escalate any unresolved issues to the direct supervisor or department head.

Requirements

We would need you to be or have the following:

• Minimum 1-2 years of experience in a timekeeping or payroll processing role.
• Strong attention to detail and accuracy.
• Excellent organisational and time management skills.
• Proficiency in Microsoft Office Suite (Excel preferred).
• Ability to work independently and as part of a team.
• Excellent communication and interpersonal skills.
• Ability to manage multiple tasks simultaneously and meet deadlines.

Benefits

Be a part of the Smartsourcing crew 😄!

Smartsourcing was born with the purpose of changing people’s lives. Our goal is not only to make sure businesses grow and succeed but also, that you love where you work and thrive. We recruit, train, and support you and provide great benefits. We take pride in the fact we are an award-winning organisation, hailed as one of the best employers and workplaces in Asia as seen on Great Place to Work and HR Asia .

Here’s why we think you’d love working at Smartsourcing…

At Smartsourcing, we’re all about fostering a positive work environment for you. We’re always looking for folks who are unafraid to be their absolute authentic selves because we value diversity and inclusion.

We’re proud to be a certified Great Place to Work. We believe that we can expect the best out of you only when you're happy with where you work and what you do. This is why It is so vital for us that you have a healthy work-life balance.

Some of our company perks include:

• 💰 Above-industry salary package
• 🌞 Day Shift
• 😊 Fixed weekends off
• 👩‍⚕️ HMO coverage for you and your dependent/s from day one
• 😋 Free lunch every day
• ☕ Free coffee every day (latte, americano, or cappuccino) made by our in-house barista
• ⛹️ Sports wellness clubs including free-diving
• 🏋️ Subsidized gym membership at Anytime Fitness
• ✈️ Travel opportunities to Australia
• 🙌 Exclusive discounts in selected restaurants and merchants
• And so much more!