Tour Content Administrator

Want to be part of a community that focuses on work-life balance, provides competitive salary and fantastic opportunities?

The Backroom Offshoring Inc. is a KPO company experiencing strong dynamic growth and we want you to be part of it!

Located at One West Aeropark in Clark Pampanga, a world-class building with top facilities, a conducive work environment is guaranteed!

Role

The primary purpose of this role is to be responsible for tour supplier rate loading and to assist with supplier invoicing, with a high degree of accuracy to deliver optimum service and products to our clients through the execution of clear systems and procedures.  Secondarily as you are professionally developed you may also be required to quote itineraries for the clients of the company.

This requires a high level of proactiveness and willingness to achieve deadlines. The role requires an effective concise communication style and commercial sense to juggle many actions and priorities.

Duties and Responsibilities:

• Tour Rate Data Loading
• Maintain the tour system database to ensure all supplier rate are accurately loaded/amended to ensure accounting accuracy. This includes accommodation tariffs, supplements, transportation, sightseeing and guiding costs.
• Engaging and negotiating with our suppliers in an efficient and courteous manner in accordance with the highest standards of commercial morality to ensure that we have received the most favourable rates for our clients.
• Respond to Ad-hoc requests for information on special requests, incentives, or other tactical campaigns.
• Tour System maintenance
• Assist the Quoting/Product and Operations staff with maintenance of the tour system.
• Tour Quotation Assistance
• Assist with the quotation of planned/prepared itineraries.
• Supplier negotiation to maintain best possible rates for the company  

Key Performance Objectives

• All tour quotes are accurate and are completed in a timely manner according to internal process and supplier deadlines
• Costs are accurate and within quote guidelines

Key Performance Indicators

• File Accuracy
• Cost Accuracy
• Gross margins

Work Set-up:
Onsite/Hybrid/Work from home

Work Schedule:
Day shift (6:30 am to 3:00 pm PH time)

This position is exclusively open to Philippine citizens currently living in the Philippines. While remote work offers flexibility, please note that this role requires adherence to local regulations, making it suitable only for those based in the Philippines. We appreciate your understanding and look forward to receiving applications from qualified candidates who meet these criteria.

🌟 Why Join Us?

Benefits:

Our benefits package is designed for full-time roles. For part-time/project-based roles, some benefits may or may not apply and will be discussed during the interview.

Core Benefits:

• HMO on Day 1 + Free coverage for 2 dependents after 2 years
• Life Insurance
• Government-mandated benefits
• 20 Annual Leave Credits
• 13th-month pay
• Birthday & Bereavement Leave

Onsite/Hybrid Extras:

• Travel Subsidy
• Staff House Accommodation (within certain distance)
• Free Shuttle Service
• Free Lunch & Uniform
• Perfect Attendance Bonus

For All Employees:

• Onboarding Training
• Monthly Engagement Activities
• Birthday Gift & Weekly Treats
• Christmas Hamper & Anniversary Gift
• Opportunity to Travel

💰 Referral Bonus

Refer a friend and get up to PHP 8,000 via GCash for every successful hire in this role!

• Grad trainees, junior, entry-level, and admin positions: PHP 3,000
• Intermediate positions: PHP 5,000
• Senior and hard-to-fill positions: PHP 8,000

Referral link: https://rb.gy/u35c6

📣 Apply Now

Be part of a company that empowers people with technology.
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