Trade Support Executive - Electronic Trading

What are we looking for:

• Someone who has a positive, helpful attitude to serve customers and assist colleagues. 
• Someone who is interested and keen to start a career in the Finance industry.
• Someone who will follow through things and can work under pressure
• Someone who is undettered and would not give up easily
• Someone who cares about the clients system and would help clients work more efficiently while ensuring their data is protected.
• Have a global view and would love to work with banks/colleagues globally.
• Able to work in shifts including weekends (desk will provide 24/7 coverage)

Main Responsibilities / Accountabilities:

• Provide first and second line technical and functional support for a mature, complex FX/MM electronic trading application
• Troubleshoot problems across a wide range of technical skills including Unix, SQL, XML , FIX and Java
• Use acquired business knowledge to advise on implementation of investment banks' business processes
• Provide basic project management and training for new implementations
• Communicate professionally with investment banks' IT and business staff
• Research problems thoroughly, test solutions and make recommendations to customers

Essential Skills/Experience Required:

• Understand client/server applications
• Have a good understanding of Unix and SQL and interested in learning programming
• Display the lateral thinking required to solve complex technical problems
• Be able to write clear, professional and timely responses to customer questions

Desired Skills/Experience Required:

• Unix command line skills
• Good understanding of SQL
• Basic knowledge of FX
• Able to read and interpret source code and review logs
• Good knowledge of TCP/IP networks and HTTP(S)
• Have the ability to read and interpret source code and write simple programs in an object-oriented language
• Experience of writing Java applications would be bonus

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Please take a moment to read this privacy notice carefully, as it describes what personal information London Stock Exchange Group (LSEG) (we) may hold about you, what it’s used for, and how it’s obtained, your rights and how to contact us as a data subject.

If you are submitting as a Recruitment Agency Partner, it is essential and your responsibility to ensure that candidates applying to LSEG are aware of this privacy notice.