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Trainer | Solar Campaign

Job Description - Trainer | Solar Campaign


Why ClearSource?

ClearSource is a people-driven company focused on delivering exceptional customer experiences every day! We truly believe in our Core Values – Customer First, Personal Accountability, Humble Courage, Hungry, and Happy & Healthy. They define ClearSource’s DNA and make us a great company to work for. We support all our people in helping them realize their greatest potential.

ClearSource is looking for an exceptional Trainer  to work with supporting Solar lines of business. If you are a collaborative with a quality performance planning mindset and want to join a company with a fantastic work culture, then this opportunity is for you!

Enjoy these outstanding perks and benefits:
  • Competitive salary
  • Medical and dental Insurance (with free dependents)
  • Group life insurance
  • Paid time off (PTO)
  • Outstanding career growth
  • Passionate, energetic & innovative work culture
  • Friendly, team-driven environment
  • Skills and leadership development
What you will do as a Trainer 
  • Facilitate training of product information, policies, processes, systems, soft skills, and other information as required to achieve Operations objectives
  • Coordinate with Operations and other support departments to facilitate creation of systems credentials, timekeeping, new hire orientation presentations, and the hand-off of trainees to production
  • Administer assessments to confirm understanding of training material and identify knowledge gaps that need to be addressed
  • Regularly participate in production activities to maintain expertise on each line of business being trained
  • Complete necessary training, nesting, and certification prior to running a class 
  • Check in to Teams Shift Log in Channel
  • Send Attendance update in the Class Attendance Channel
  • Attend pre-shift huddle with superior
  • Send EOD Report
  • Attend Calibration with QA and Ops when available
  • Live the ClearSource Core Values (Customer First, Personal Accountability, Humble Courage, Hungry, Happy and Healthy)

What ClearSource Needs from You
  • Open to all agents within the Sunrun Vertical who have been with the company for at least 3 months.
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