Training Specialist (IT)

Technical Instructor

• Delivers training courses as per assigned schedule


• Achieves the required certification levels and tracks as per the business needs


• Studies, prepares and qualifies himself for new introductions of courses, ensures practical coverage of all the course labs


• Prepares and troubleshoots issues for classroom set-up such as courseware, labs and assessment tools


• Maintain responsibility for tracking key metrics on customer satisfaction


• Prepares and provides regular reports as needed


• Responsible for knowledge transfer to the new instructors upon assignment

Learning Solutions Consultant

• Serve as an expert about the TRENDS ACADEMY Training Services, the role as pre-sales will assist sales team in developing the business with customers

Requirements

• Graduate of any IT-related courses


• 3-4 years of experience in the IT field - familiarity with any of the following technologies and disciplines:
  
  
  
  • Network Security
  
  
  • InfoSec
  
  
  • Cloud
  
  
  • Data Science
  
  
  • Virtualization
  
  
  • Programming Languages (Python, Object-Oriented Programming)
  
  
  
  


• Excellent Presentation Skills


• Proven customer focus, interpersonal and communications skills to ensure consistent customer satisfaction


• Able to work well in a team environment and adhere to the highest ethical standards


• Required to be a person of great passion for learning and for sharing of knowledge


• Ability to work independently and as part of a team – especially in complex and ambiguous work environment


• Able to adapt a cross-functional teamwork, provide executive and customer presentations


• Enthusiastic about consumer and end-user experiences; has a passion for bringing innovative outcomes to both local and global markets