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Transcript Quality Assurance Specialist

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Job Description - Transcript Quality Assurance Specialist

Description

We are seeking a detail-oriented and tech-savvy Virtual Assistant to support quality control efforts for written transcripts of livestreamed congressional hearings and other events. This role involves reviewing AI-generated transcripts, identifying and correcting errors, and editing written summaries to ensure accuracy and clarity.

Responsibilities

  • Review and compare AI-generated transcripts with original livestream recordings to identify and correct: 1) Speaker misidentifications 2) Typographical errors 3) AI-generated inaccuracies (“hallucinations”)
  • Edit, format, and perform quality control on written summaries of hearings/events.
  • Conduct quick and effective online research to verify facts, identify speakers, and confirm contextual accuracy.
  • Learn and efficiently use AI and other digital tools for transcription review, data processing, and organization.
  • Provide feedback to improve AI transcription and summarization tools.
  • Maintain organized workflows and meet deadlines with minimal oversight.
  • Take ownership of assigned processes and work independently while ensuring high standards of accuracy.


Requirements
  • Excellent written communication skills in English.
  • Strong web search and online research skills.
  • Fast learner, comfortable adopting new AI and data tools.
  • High attention to detail and accuracy.
  • Ability to multitask and prioritize effectively.
  • Self-motivated with a strong sense of accountability.
  • Strong listening skills to match spoken dialogue with written transcripts for accuracy checks.
  • Prior experience in transcription review, editing, journalism, legal support, or similar fields is a plus.
  • Familiarity with congressional hearings, government processes, or legislative work is a plus.
  • Experience working with AI tools for transcription or summarization is beneficial.


Benefits

Hireframe provides nearshore and offshore staffing solutions, operating as a remote-first organization with team members located in the United States, Mexico, and the Philippines. Our robust benefits package includes:

  • Permanent remote work flexibility
  • Paid Time Off
  • Health Maintenance Organization (HMO) coverage
  • Annual performance bonuses
  • Dedicated coaches offer an extra channel of support and skill-building
  • Opportunities for professional growth

At Hireframe, we cultivate a supportive environment that fosters professional development and success, ensuring our team members thrive in their careers.

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