Travel Expert- (Taguig) EASY ACCOUNT

National Capital Region (NCR), Taguig City

• Candidate must possess at least a Bachelor's/College Degree, Some College (But did not graduate), TESDA / Technical / Vocational Certificate on Airline Operation/Airport Management, Hospitality/Hotel and Restaurant Management, Tourism/Travel.
• Fresh Grad / Entry Level specializing in Customer Service or equivalent.

Responsibilities

JOB DESCRIPTION

• Handle inbound calls related to flight reservations
• Adherence to account quality guidelines in providing resolution to customer concerns
• Demonstrate active listening and clear communication with customers

MINIMUM QUALIFICATIONS:

• Bachelor's Degree graduate with or without experience
• For 2 year/Vocational course graduate and College undergraduate: Completed at least 2nd year in college with at least 1 year of BPO experience
• Airline industry experience is a plus but not required
• Conversant in English language
• Willing to work on shifting schedules
• Amenable to work onsite in Taguig City (McKinley)

It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds .

Additional Info

• Location: Taguig City, National Capital Region (NCR).