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URGENT: Quality Management System Manager

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Job Description - URGENT: Quality Management System Manager

Skills Required: At least 5-7 years or more BPO related experience (QMS)

Roles and Responsibilities:

  • Implements QMS processes and system level controls in multiple projects for the location functions in line with contractual requirements, the company requirements and ISO 9001 standard requirements
  • Assists in implementation of ISMS ISO 27001, PIMS ISO 27701 and BCP ISO 22301
  • Drives adaption of QMS process based culture and risk based thinking in operations and direct support functions aligned to the engagement
  • Conducts regular QMS audits and checks in operation and direct support function to evaluate to evaluate compliance to requirements as per a defined plan
  • Evaluates the controls established to evaluate their effectiveness in meeting the goals of the engagement
  • Reviews with the management to provide insights into functioning of the QMS processes and potential and actual risks in QMS processes

Requirements:

  • Graduation (any discipline) with 10-12 years of experience of working in an International BPO
  • Should be open to work 24/7
  • Should be Lead assessor certified in ISO 9001 with experience in establishing QMS processes and exposure to ISMS ISO 27001, PIMS ISO 27701 and BCP ISO 22301
  • Extensive experience in Management Systems auditing and risk management
  • People management expertise: Ability to manage efforts to succeed in internal and external audits
  • Project management expertise: Six Sigma Black certified with at least 2-3 projects lead individually
  • Excellent skills on Excel/Quality Tools / Data Analysis /Minitab/Analytical Skills / Reporting
Original job URGENT: Quality Management System Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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