US Mortgage Loan Setup Specialist

Job Expectations:

• Position Type: Individual Contributor - Associate
• Employment Type: Full-Time, Permanent (Direct Hire)
• Work Setup & Location: Fully WFH - Metro Manila
• Number of Headcounts: 20+ FTEs Available
• Work Schedule: Weekdays; Night Shift
• Industry: Business Process Outsourcing

About the Job:

We are looking for a Loan Setup Specialist to join our client's mortgage operations team and ensure accurate and complete loan file preparation before underwriting. In this role, you will be responsible for reviewing loan documents, verifying key loan details, and ordering required third-party services to ensure loans meet eligibility and compliance standards. You will support end-to-end loan setup activities based on established checklists and guidelines to ensure smooth loan processing.

Key Responsibilities:

• Review loan files and ensure all requirements in the Loan Setup Checklist are completed.
• Check loan eligibility based on defined guidelines and requirements.
• Verify e-signatures for all required loan documents.
• Confirm rate lock details and ensure accuracy.
• Review standard and prebuilt loan conditions for completeness.
• Validate property address and county information (USPS verification).
• Order required third-party reports, including a fraud report and a flood certificate.
• Request verification of employment (VOE) through Equifax / The Work Number.
• Order title and appraisal reports as required.
• Check for PMI (Private Mortgage Insurance) requirements.
• Verify taxes and insurance details, including proper escrow setup.
• Ensure accuracy and completeness of loan data before submission to underwriting.
• Coordinate with internal and external stakeholders to resolve missing or incomplete loan requirements.

Qualifications:

• At least a K-12 Graduate.
• At least 1 year of experience in US mortgage loan processing; experience using the Encompass tool is a big plus.
• Knowledge of escrow, appraisal, title, and credit processes is an advantage.
• Ability to work in a fast-paced, dynamic environment.
• Proficient in basic computer navigation and troubleshooting.
• Detail-oriented with the ability to handle multiple tasks.
• Can start immediately, if possible.

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