Vendor PreSales Specialist - Adobe

Do you have a passion for driving solutions through building strong relationships?

As an Adobe Solution Specialist, you will play a critical role in enabling SMB and Commercial organizations to maximize the value of their Adobe investments. You will serve as a trusted advisor to enterprise customers, providing expert guidance on Adobe licensing models, renewals, purchasing options, and long -term digital transformation strategies.

You will work cross -functionally with internal sales, technical, and procurement teams, as well as externally with C -level stakeholders, procurement leaders, and digital strategy executives. You will also manage local vendor partnerships to ensure the successful execution of solutions.

This is a high -impact role that is ideal for someone who thrives in a fast -paced, enterprise -focused environment.

What You’ll Do

• Act as the primary Adobe VIP Marketplace solution expert for high -value Commercial and SMB accounts, guiding customers through customized licensing solutions.
  
• Deliver exceptional customer experiences through proactive account management, timely support, and white -glove service.
  
• Manage full sales cycles—including renewals, true -ups, and licensing transitions—while developing customer proposals and pricing comparisons.
  
• Collaborate cross -functionally with internal teams (Sales, Legal, Finance, Pre -Sales, and Customer Success) and Adobe representatives to ensure seamless execution.
  
• Engage in strategic, executive -level conversations across IT, Procurement, Legal, and Marketing to align Adobe solutions with business outcomes.
  
• Identify and drive upsell, cross -sell, and net -new licensing opportunities within existing and prospective enterprise accounts.
  
• Support regional sales teams by delivering Adobe -focused training, co -selling strategies, and participating in customer events.
  
• Represent Softchoice and Adobe as the subject matter expert and contribute to internal enablement efforts through training and content delivery.
  

Requirements

• Customer -First Mindset: You excel at delivering exceptional experiences to global enterprise clients and are skilled at anticipating and solving customer needs.
  
• Sales Acumen: You are confident in leading value -based licensing conversations that result in long -term customer success and revenue growth.
  
• Exceptional Communication & Mediation Skills: Proven ability to deliver clear and compelling presentations in customer -facing settings, with excellent verbal and written communication skills. Confident and poised in executive -level meetings, with the ability to tailor messaging to diverse audiences and build credibility with senior stakeholders across business and technical functions.
  
• Adobe Licensing Knowledge: Experience with Adobe licensing programs (VIP, ETLA, VIP Marketplace, etc.) is highly desirable.
  
• Collaboration Skills: You thrive in a team -oriented environment and know how to bring together resources across departments to close complex deals.
  
• Ability to Navigate Ambiguity: Demonstrated ability to manage complex customer scenarios with limited information or evolving requirements. You remain composed, solution -oriented, and consultative when customer needs are unclear or shifting. You proactively ask the right questions, adapt quickly to change, and guide customers toward clarity and confidence in decision -making.
  
• Ability to be self -managed and highly motivated.
  
• 4+ years of relevant industry experience, with at least 3+ years in a sales or marketing capacity.
  
• Work experience within the IT industry is required.
  
• Strong knowledge of Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
  
• Strong knowledge of Salesforce Quoting (SFDC).
  
• Post -secondary degree or equivalent experience preferred.
  
• Ability to travel for vendor events as needed.