Virtual Medical Assistant

Virtual Medical Assistant (Pharmacy Background / Pharmacy Technician)

Vital Virtuals is currently seeking a Virtual Medical Assistant with a Pharmacy background or Pharmacy Technician experience to support a U.S.-based healthcare practice.

If you have strong medication knowledge, insurance processing experience, and a passion for supporting patient care, wed love to hear from you!

Key Responsibilities

• Process prescription refills and medication prior authorizations
• Verify insurance coverage and pharmacy benefits
• Communicate with pharmacies regarding medication status and clarifications
• Assist patients with medication-related inquiries
• Coordinate with providers regarding prescription requests
• Review and update medication lists in EMR
• Ensure accurate documentation and compliance with HIPAA guidelines

Qualifications

• Pharmacy Technician experience or strong pharmacy background (required)
• Experience supporting U.S. healthcare practices (preferred)
• Knowledge of prescription processing, formularies, and insurance verification
• Familiarity with EMR systems
• Excellent English communication skills (verbal and written)
• Strong attention to detail and accuracy

Technical Requirements (Strictly Verified Before Interview)

Applications not meeting these requirements will not be considered.

• Windows 10 Pro or higher (genuine, 32/64-bit)
• Intel Core i5 (8th Gen+) or AMD equivalent
• Minimum 8GB RAM
• Wired DSL/Fiber internet, at least 50 Mbps (No LTE connections)
• USB noise-canceling headset (Recommended: Plantronics Audio 628)
• HD Webcam 720p/1080p (Recommended: A4Tech PK-910H)
• External monitor (17", 19", or 22")

Offer Details

$5–$6/hour
HMO provided after 6 months with the client
Payment via Wise
Biweekly payment cycle

If you are passionate about supporting patient care and ensuring accurate medication processing, wed love to work with you!

How to Apply

Submit your application at:
www.vitalvirtuals.com/jobs

Please include your updated resume.

We look forward to reviewing your application!