Virtual Medical Receptionist

Now Hiring: Virtual Medical Receptionist (Psychiatry / Mental Health)

Company: Vital Virtuals
Work Setup: Fully Remote

Are you passionate about helping patients and experienced in the mental health field? Vital Virtuals is seeking a Virtual Medical Receptionist with extensive experience in Psychiatry or the mental health space, particularly in patient communication.

Qualifications

• Previous experience in medical reception, scheduling, or administrative work (preferred but not required)
• Familiarity with Psychiatry practice or mental health workflows (required)
• Experience using Charm EMR and Spruce (required)
• Strong verbal and written communication skills
• Basic knowledge of insurance verification is a plus
• Reliable computer, high-speed internet, and a quiet work environment
• Comfortable using Zoom throughout the workday

Technical Requirements (Strictly Verified Before Interview)

• Operating System: Windows 10 Pro or higher (genuine, 32/64-bit)
• Processor: Intel Core i5 (8th Gen+) or AMD equivalent
• RAM: Minimum 8GB
• Internet: Wired DSL/Fiber, at least 50 Mbps (No LTE connections accepted)
• Headset: USB noise-canceling mic (Plantronics Audio 628 recommended)
• Webcam: HD 720p/1080p (A4Tech PK-910H recommended)
• Monitor: External monitor (17", 19", or 22")

Important: Applications that do not meet these technical requirements will not be considered. Compliance is strictly verified before the interview.