Visa Officer

This job description describes the minimum job requirements. This description is illustrative and does not imply that the functions outlined below are the exclusive standards of this position. Incumbents will be expected to follow additional instructions and perform other related duties as required.

1) Purpose of the Position:

The purpose of the position is to support the operations department with the visa processing of all joining crew.

2) Position Summary:

The Visa Officer is responsible for applying all seafarers’ visa as required by the principal prior to their joining a country requiring entry visa.

In the absence of the Visa Officer, the Assistant Flag State Officer will take over all task related with the process.

3) Qualifications:

1. Must be a graduate of any 4-year degree course.


2. Must have an extensive experience in crew manning or Shipmanagement for a minimum of 2 years holding a similar position or its equivalent.

4) Core Job Functions:   

1. The Visa Officer ensures that all joining crew possesses a proper and valid entry visa on hand before joining as required by the country of destination.


2. The Visa Officer coordinates the appointments between the seafarers and the related foreign consulates.


3. The Visa Officer is responsible with the collection and submission of all documents as required by the foreign consulate.


4. The Visa Officer is responsible for any visa related payment in coordination with the accounting department.


5. The Visa Officer is responsible in updating and monitoring the crew database for all applied visas.


6. The Visa Officer is responsible in maintaining a monthly statistical report of all visas applied.


7. Responsible for updating the company on the latest regulations of the various embassies.

5) Core Competencies

1. Excellent in verbal and written communication skills.


2. Must have the ability to supervise and organize task.


3. Must have a good knowledge of office software and applications.

6) Significant Factors:

1. Must have a good knowledge of all entry visa requirements and foreign embassy regulations.