Workforce Analyst

Customize Consent Preferences

Always Active

cookieyes-consent

Duration

1 year

Description

__cf_bm

Duration

1 hour

Description

Duration

never

Description

rc::a

Duration

never

Description

rc::c

Duration

session

Description

_ga_*

Duration

1 year 1 month 4 days

Description

_ga

Duration

1 year 1 month 4 days

Description

_gid

Duration

1 day

Description

_gat_gtag_UA_*

Duration

1 minute

Description

_fbp

Duration

3 months

Description

Duration

1 year

Description

Duration

1 hour

Description

YSC

Duration

session

Description

VISITOR_INFO1_LIVE

Duration

6 months

Description

VISITOR_PRIVACY_METADATA

Duration

6 months

Description

• Interact/converse with the sites to drive performance
• Will also support some real-time gap support as needed

Job Qualifications:

• Proficient in Microsoft Office specifically MS Excel
• Must have proven experience with at least one WFO Management software product (Ex: IEX, Verint, Pipkins, Avaya CMS, Cisco)
• Must be detailed orientated, multi task individual, Excellent communication
• Must have effective time management skills and organizational skills