Workforce Optimization Analyst

About Datacom

With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Role Overview

The Workforce Optimization Analyst is responsible for analysing, forecasting, and planning workforce supply and demand, and talent needs and gaps to ensure that an organization has the right people with the right skills to support its business objectives.

Role Responsibilities

The Workforce Optimization Analyst is responsible for (but not limited to):

• Analysing, implementing and monitoring workforce planning initiatives to optimize and scale the evolving workforce and long-range plans
• Collaborating with business leaders, strategic planning, HR, Finance and other stakeholders across the company to review existing and future workforce needs and to ensure alignment with business objectives and financial goals
• Collecting, interpreting and evaluating workforce metrics to provide data driven insights for internal and external talent pool assessments, headcount reviews, forecasting and business scenario planning; reviews processes and monitors plan effectiveness

Knowledge

• Technical knowledge of programming, system design, IT infrastructure and database concepts
• Strong understanding of business requirements and appreciation of both IT and business strategy

Experience

• 4+ years’ experience in IT
• PowerBI Experience is a MUST
• Experience in Oracle Netsuite OpenAir is an Advantage

Technical Skills

• Ability to work on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
• Assures adherence to budgets, schedules, work plans, and performance requirements
• Ability to interact with a variety of stakeholders and team members within own area of expertise
• Excellent communication skills, both written and verbal
• Strong verbal and written communication skills with a wide variety of stakeholders
• Blend of commercial, technical, and consulting skills
• Strong financial management practices with a clear understanding of the relationship between costs, utilisation, and project revenue
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirement
• Proven analytical and problem-solving skills

Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.